Phil Hughes Honda

Alex is Very professional at his position as a service writer, he takes his time going over the repair order and makes sure you understand what's wrong and how much it's going to cost and how long it will writer, he takes his time going over the repair order and makes sure you understand what's wrong and how much it's going to cost and how long it will take for the repair. More

Pretty standard car buying experience. Salesman was attentive and the product was delivered as agreed upon. No complaints. Salesman was attentive and the product was delivered as agreed upon. No complaints. More

Ralph Jones is an excellent care sales manager. He worked with me on getting the exact car that I wanted and definitely provided 10/10 service. Hands down the easiest car purchase I’ve done. He worked with me on getting the exact car that I wanted and definitely provided 10/10 service. Hands down the easiest car purchase I’ve done. More

Very informative extremely nice they give off a vibe of being at home coffee and snack bar were very well kept clean and well stocked had my car with oil change tires rotated with brakes checked all over v being at home coffee and snack bar were very well kept clean and well stocked had my car with oil change tires rotated with brakes checked all over very nice no long wait I would recommend them eagerly and assure them the won’t be disappointed More

Great location , easy to get in and out . Joanna was excellent, great communication, you can tell she Loves her Job. Thanks again for the excellent experience. Joanna was excellent, great communication, you can tell she Loves her Job. Thanks again for the excellent experience. More

Excellent service. Salesperson was great. Very easy process. Chris made sure that I understood everything. Salesperson was great. Very easy process. Chris made sure that I understood everything. More

Easy to communicate with, never feel taken advantage of, reliable and honest work. Pleasant environment undergoing renovations. reliable and honest work. Pleasant environment undergoing renovations. More

Joanna provided a great experience and was very professional. She gave me updates throughout the process. professional. She gave me updates throughout the process. More

My initial review over a month ago for my experience in purchasing my 2026 Honda CR-V from Phil Hughes Honda was very positive. I gave this dealership a 5 star review. However, I have had some issues reg purchasing my 2026 Honda CR-V from Phil Hughes Honda was very positive. I gave this dealership a 5 star review. However, I have had some issues regarding the financing as well as the customer service since my purchase. Beware of everything you are signing before you sign! Unfortunately (my error), I signed paperwork which added over $8000.00 in warranties, etc. to my loan. I went back in less than 16 hours in hopes we could intercept and make changes. At that point, I had not even taken possession of my car. The finance manager did cancel and led me to believe that my monthly payment would be adjusted with this new amount. However, it took about 6 weeks for those refunds to be applied. The monthly payment did not change. When I asked to speak with the general manager, Armando said I had a very narrow window of time to make changes. I asked how narrow did that window have to be since it had been less than 16 hours since I signed the contract. With that, he did contact Honda Financial and told me that he would redo my loan once all the refunds had been applied. He said he would call me, but he never did. I kept monitoring my online account and saw when all the refunds had been applied. I called and left messages for the general manager, Armando, 2 different times. He NEVER called me back. In addition, my salesman had been great about going over everything and told me if I had any questions to give him a call. I did have an issue with my navigational system not connecting. When I called the dealership, there was no one there who could help me. So, I called and left my salesman, Ralph, a message. He never returned my call. Needless to say, this has been very disappointing. I am of the mindset that when you tell someone you will do something, you should follow through. More

Excellent service. Always professional and fair in their pricing. Alex was calm and collected despite being very busy. Always professional and fair in their pricing. Alex was calm and collected despite being very busy. More