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Phil Fitts Ford & Lincoln
New Castle, PA
1,249 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,249 reviews
July 10, 2018
Outstanding ! Eemplary ! Sales and service...both are outstanding ! This is also to confirm I am not associated with any dealership and/or service center. I have purchased t Sales and service...both are outstanding ! This is also to confirm I am not associated with any dealership and/or service center. I have purchased two new Lincolns at Phil Fitts in the pat two years. More
by ZORNRL
Verified Customer
July 09, 2018
Inspection, tire rotation, fuel induction service Personnel friendly and all questions answered. Work done in a reasonable amount of time. I've never felt pressure to have any extra work done to veh Personnel friendly and all questions answered. Work done in a reasonable amount of time. I've never felt pressure to have any extra work done to vehicle, which I appreciate. Coffee a bonus. More
by marilynpav
Employees Worked With
Kenny
July 05, 2018
Gave it to me straight! Albee got me out of my negative equity with an unbeatable price for a lease in 3 years. Thanks you for everything! This is car #4 with Albee Albee got me out of my negative equity with an unbeatable price for a lease in 3 years. Thanks you for everything! This is car #4 with Albee More
by nrb5922
Employees Worked With
July 05, 2018
Great experience. I was in need of a new(er) truck and I had a good amount of negative equity. Luke went above and beyond to show me all the options from new to used t I was in need of a new(er) truck and I had a good amount of negative equity. Luke went above and beyond to show me all the options from new to used to even leasing. After about 5 hrs of shopping around I found the truck I would buy. Luke was very knowledgeable about all the trucks and answered every question I asked. More
by dustyburd
Employees Worked With
July 02, 2018
Third new vehicle in less than 4 years. This is the third new vehicle that I have bought from Rod. Rod always speaks when I'm in the dealership, like were friends. I have referred both fami This is the third new vehicle that I have bought from Rod. Rod always speaks when I'm in the dealership, like were friends. I have referred both family and friends to Rod for new and used vehicles. 6 vehicles total. More
by robertwilson2245
July 02, 2018
Used car buy My salesman was great . He gave me options and was very responsive to all my questions. It made my car buying experience a good one .👍 My salesman was great . He gave me options and was very responsive to all my questions. It made my car buying experience a good one .👍 More
by cavellifred
Employees Worked With
July 01, 2018
Inspection and "The works" I had a state inspection , emissions inspection and oil change. Upon arrival, I was greeted by Kenny Carter. He is always prepared with paper work a I had a state inspection , emissions inspection and oil change. Upon arrival, I was greeted by Kenny Carter. He is always prepared with paper work and ready to go. It is such a pleasure and privilege to work with him. My car was ready for pick up when promised and everything was done to exceed my expectations. The great service department is what keeps me coming back to Phil Fitts. More
by RAGOST
Employees Worked With
Kenny Carter
July 01, 2018
Lincoln Navigator experience Thanks to Darius for a great job explaining and taking the time ( at least an hour) to explain every detail of our new Lincoln Navigator. Thanks to Darius for a great job explaining and taking the time ( at least an hour) to explain every detail of our new Lincoln Navigator. More
by PF
Employees Worked With
June 30, 2018
VEHICLE PURCHASE DARIUS CARTER WAS GREAT TO WORK WITH.WOULD RECOMMEND DARIUS AND PHIL FITTS FORD TO FAMILY AND FRIEND TO PURCHASE VEHICLE FROM.EXCELLENT JOB WOULD BUY DARIUS CARTER WAS GREAT TO WORK WITH.WOULD RECOMMEND DARIUS AND PHIL FITTS FORD TO FAMILY AND FRIEND TO PURCHASE VEHICLE FROM.EXCELLENT JOB WOULD BUY ANOTHER VEHICLE AT FITTS FORD. More
by RICHARD WHETZEL
Employees Worked With
June 29, 2018
Old lease to new lease Darius kept us up-dated on our lease and what our options would be. He is always friendly and knowledgeable about all aspects of leasing, buying and Darius kept us up-dated on our lease and what our options would be. He is always friendly and knowledgeable about all aspects of leasing, buying and trade ins. Very patient with me while working thru my decision on which vehicle I am leasing. I look forward to our next lease visit in 3 years. Mike was very helpful and efficient with our paperwork to complete this deal. He answered all our questions and made our experience seamless. More
by beaches
