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Phil Fitts Ford & Lincoln
New Castle, PA
1,249 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,249 reviews
July 21, 2018
They were awesome! My son was on leave from the navy time was short .. Albee was an awesome helping getting him into a truck that was safe to make his trip back to base. My son was on leave from the navy time was short .. Albee was an awesome helping getting him into a truck that was safe to make his trip back to base. We can never thank them enough for the time and the help in getting him what he wanted!! Thanks again the Parson Family More
by Boston 2017
Employees Worked With
July 20, 2018
Mr Carter I think this is the 4th or 5th car we have purchased and Mr Carter continues to give us excellent service and is easy to deal with in all aspects of p I think this is the 4th or 5th car we have purchased and Mr Carter continues to give us excellent service and is easy to deal with in all aspects of purchasing a vehicle. More
by Warvell
Employees Worked With
July 20, 2018
Repeat New Ford Buyer Everything went fast and smooth throughout the whole process. The entire Staff treated us very well. We would not hesitate to recommend the dealershi Everything went fast and smooth throughout the whole process. The entire Staff treated us very well. We would not hesitate to recommend the dealership to anybody. More
by POLLIOF
Verified CustomerJuly 20, 2018
Ford Flex If you’re looking for a personable, relaxed and no-pressure auto buying experience, come and see Luke at Phil Fitts! We were 100% happy with the exper If you’re looking for a personable, relaxed and no-pressure auto buying experience, come and see Luke at Phil Fitts! We were 100% happy with the experience start to finish. More
by Eernst
July 20, 2018
Outstanding ford purchase Staff was excellent. This was one of the best auto purchases we have ever had. Looking forward to future business with the dealership. Our salesman D Staff was excellent. This was one of the best auto purchases we have ever had. Looking forward to future business with the dealership. Our salesman Darius was excellent and extremely knowledgeable. More
by Justin
Employees Worked With
July 17, 2018
First Time Car Buyer I came to this dealership having never bought a car before. Throughout the whole process, Albee Mangino was extremely patient, answering all of my que I came to this dealership having never bought a car before. Throughout the whole process, Albee Mangino was extremely patient, answering all of my questions, explaining every little detail, and helping me get the best deal possible. He was professional, informative, and kind. I had such a wonderful car buying experience that I will continue to return to Phil Fitts Ford in New Castle to see Albee for all my car buying needs! More
by Marina629
Employees Worked With
July 16, 2018
Service I had the works done on my vehicle and asked that they clean my car little I was taken care of and everything was done and a noise I had in my wheel t I had the works done on my vehicle and asked that they clean my car little I was taken care of and everything was done and a noise I had in my wheel turned out to be nothing so was a good d experience today and while car being serviced kept in touch with sales as usual More
by Mike
Employees Worked With
July 16, 2018
Luke hooked me up Luke took the time along with his boss to find just what I wanted. Got a better price than what I figured on my trade in. After the sale Luke showed m Luke took the time along with his boss to find just what I wanted. Got a better price than what I figured on my trade in. After the sale Luke showed me the ins and out of my new truck. Set up my blue tooth and google map. I usually don't like truck shopping. My experience this go around was good. More
by TADEMATTEO1
July 12, 2018
Great deal After visiting four other Ford dealers and comparing prices Phil Fitts Ford gave the best deal. Luke Lord was very helpful, especially explaining the After visiting four other Ford dealers and comparing prices Phil Fitts Ford gave the best deal. Luke Lord was very helpful, especially explaining the high tech features on my new truck . More
by bwanadon
Employees Worked With
July 12, 2018
great doing business with , outstanding dealership! Very personable and explained everything I needed to know before making my purchase. I would recommend this dealership highly.Darius made this sale co Very personable and explained everything I needed to know before making my purchase. I would recommend this dealership highly.Darius made this sale comfortable and I felt I knew everything I needed to know before buying my Ford. More
by MARJUS54
Employees Worked With
