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Phil Fitts Ford & Lincoln
New Castle, PA
1,250 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,250 reviews
August 20, 2018
Awesome place This is the best dealership I have been to. I live an hour away but they had a truck I was looking for so I stoppped by. I have been to some other d This is the best dealership I have been to. I live an hour away but they had a truck I was looking for so I stoppped by. I have been to some other dealerships that give me anxiety and the experience is worse then going to the dentist. But this is a very comfortable place to be The people are kind and great to work with straight forward and easy to deal with. I definitly recommend and I will be back if I need anything else. More
by coryatver
Verified Customer
August 20, 2018
Easy to work with The salesman and managers were super easy to deal with and listened to what we wanted. They were very knowledgeable and helped us through the whole The salesman and managers were super easy to deal with and listened to what we wanted. They were very knowledgeable and helped us through the whole process More
by jplank1
August 19, 2018
Great friendly people Brian & Darius were great to deal with. Would definitely recommend them to anyone looking to buy a new ford. Darius was super knowledgeable about all Brian & Darius were great to deal with. Would definitely recommend them to anyone looking to buy a new ford. Darius was super knowledgeable about all the features on truck. Great job guys. More
by Brad48
August 16, 2018
Wonderful and helpful . Everyone is always so pleasant. Service is good , actually look forward to chatting with the sales people Albee always finds the car we want, he's a Everyone is always so pleasant. Service is good , actually look forward to chatting with the sales people Albee always finds the car we want, he's a good guy. More
by fiddlers2@verizon.net
August 15, 2018
Friendly service, good experience buying a truck. im happy Good service, friendly and helpful salespeople, don’t remember all the names of people that helped me. But as a team there are good. Darius was a goo Good service, friendly and helpful salespeople, don’t remember all the names of people that helped me. But as a team there are good. Darius was a good man to deal with. More
by Truck guy ron456
Employees Worked With
August 13, 2018
Professional Visited service department for two recalls that I had been ignoring, and a AC fan motor which I thought had a bad bearing. Was given a no charge shutt Visited service department for two recalls that I had been ignoring, and a AC fan motor which I thought had a bad bearing. Was given a no charge shuttle home. The job was completed - same day! The car was washed, and I mean washed well...The AC fan turned out to be a critter who built a home in the fan area - nest was removed, and all is well... I feel very comfortable with this group!! More
by vowinckel
Employees Worked With
Other Employees :
"Mike" the shuttle driver was very nice - Ken Carter is a great guy!
August 13, 2018
good deal We have been buying cars from Rod for years wouldn't go anywhere else...works hard for good deals.. Always find us the kind of car we're looking for We have been buying cars from Rod for years wouldn't go anywhere else...works hard for good deals.. Always find us the kind of car we're looking for.. More
by Richsto
Employees Worked With
August 11, 2018
I was comfrotabl with the invierment and people I delt with I went there to buy a certain type and color of a car and they found one for me. At the time, I really didn't need a new car unless I found the one I I went there to buy a certain type and color of a car and they found one for me. At the time, I really didn't need a new car unless I found the one I wanted and within the price range I expected to pay. I am pleased with the deal I received and I know the dealership made their fair share also. More
by rchazen1
Employees Worked With
August 10, 2018
Great customer service They made it easy to solve my issue and really cared. I haven’t had a bad experience yet. Will hopefully get my next lease there. They made it easy to solve my issue and really cared. I haven’t had a bad experience yet. Will hopefully get my next lease there. More
by DIBELCOS
Employees Worked With
Kevin Whitty
August 10, 2018
GREAT Thank you Mike H., Brian H., Becki D., and the rest that helped out with getting the car I’ve wanted for a while now! They are AMAZING AT THERE JOB, r Thank you Mike H., Brian H., Becki D., and the rest that helped out with getting the car I’ve wanted for a while now! They are AMAZING AT THERE JOB, really recommend shopping for cars there! More
by reyes009
