
Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,250 reviews
2015 Lincoln Navigator L Albee kept us informed of vehicles that may interest us and made sure we were completely satisfied with our purchase. It was a pleasure working with Albee kept us informed of vehicles that may interest us and made sure we were completely satisfied with our purchase. It was a pleasure working with Albee. More
Great guys there!!!!!!! I m about 2hours away got stuck in traffic bumber to bumber traffic and made it there 5 min.before closing But they didn’t rush me through the process I m about 2hours away got stuck in traffic bumber to bumber traffic and made it there 5 min.before closing But they didn’t rush me through the process (Friday night)too!Gave me the best trade in value of the dealers I contacted and got a good deal on a Toyota Tundra!!!The truck came with only one key but Darius gave me his word they would get me another one !!!!! More
Chris Dottle rocks! Chris Dottle took time to listen to what we wanted and sold us a great car! Thanks Chris for putting the customer first and not selling us any old car Chris Dottle took time to listen to what we wanted and sold us a great car! Thanks Chris for putting the customer first and not selling us any old car but rather one we can afford and are thrilled with! I would recommend Chris to anyone. More
Oil change &state inspection Great service department. Kevin is the best! Very courteous. Good waiting area and coffee. I purchased the car from Albee and he always takes the Great service department. Kevin is the best! Very courteous. Good waiting area and coffee. I purchased the car from Albee and he always takes the time to say hello. More
2018 F-150 XLT Albee was top notch and very professional. He understood I didn't have a lot of time due to my work schedule and he was thorough and precise! Experi Albee was top notch and very professional. He understood I didn't have a lot of time due to my work schedule and he was thorough and precise! Experience was quick and painless. More
Long time customer I have been dealing with this dealership for many years and have purchased many vehicles. they listen to my requests and provide fast courteous servic I have been dealing with this dealership for many years and have purchased many vehicles. they listen to my requests and provide fast courteous service to provide the vehicle I am looking for. I have dealt with Mike a LONG time and with Darius in the past several years. I am in business and price and time are of importance to me. They have provided both. More
Grreat Service Was very happy with the sales process. Rod was fantastic and easy to work with. I will definitely recommend Rod and Phil Fitts to all my family and Was very happy with the sales process. Rod was fantastic and easy to work with. I will definitely recommend Rod and Phil Fitts to all my family and friends. More
A Pleasurable Car buying experience I've been getting my old car serviced with Phil Fitts Ford for years. Came to the Ford dealership after having looked at their Ford Fusions on the we I've been getting my old car serviced with Phil Fitts Ford for years. Came to the Ford dealership after having looked at their Ford Fusions on the website. The car looked absolutely great. A 2016 AWD with the bells and whistles for with less than 10,000 miles under $25,000 was a bargain I had to jump on. I had been shopping around a bit and the minute I hopped into the Fusion I knew I had to get it. So many new features I wasn't used to, having driven a standard focus for so long. Luke Lord was friendly and personable and helped explain all the stuff I could look forward to when upgrading considerably. After doing all the paperwork and a day later, I was driving off in my new car! I was excited to finally upgrade to something that I can look forward to driving for a long time to come! Absolutely a pleasurable car buying experience! More
Great experience I gave the rating i did because i truely felt it was a great experience. The vehicle was exactly what i was looking for and the salesman was straight I gave the rating i did because i truely felt it was a great experience. The vehicle was exactly what i was looking for and the salesman was straight foward. No “salesmen talk”. Got me the truck i was looking for at an affordable cost and got me out from my previous vehicle free and clear. More
Very easy and friendly. Great customer service and great overall experience. I have purchased 4 cars from this dealership within the last two years and will undoubtedly purc Great customer service and great overall experience. I have purchased 4 cars from this dealership within the last two years and will undoubtedly purchase all future cars here. More