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Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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everything went well I was treated well and was not pressured into anything. The vehicle was ready when they said it would. I would recommend this dealership to others. I was treated well and was not pressured into anything. The vehicle was ready when they said it would. I would recommend this dealership to others. More
Great service Service experience was great. Tony explained the collision repair process and took care of all the details so that I didn’t have to worry about anythi Service experience was great. Tony explained the collision repair process and took care of all the details so that I didn’t have to worry about anything. And best of all I got my vehicle back quickly and the body work looks great. I would recommend Phil Fitts Body shop to anyone needing work done on their vehicle - any make or model. More
Well satisfied Treated very well by Tony in body shop. The person who worked on my car did a great job. Would definitely recommend them. Also did a really good job w Treated very well by Tony in body shop. The person who worked on my car did a great job. Would definitely recommend them. Also did a really good job washing my car. More
Redeemed! My previous encounter made me have to return 5 days later. The previous service was done very well, but nobody noticed my inspection sticker was due. My previous encounter made me have to return 5 days later. The previous service was done very well, but nobody noticed my inspection sticker was due. So I had to go right back. Kenny got me in the same day I called, and gave me excellent customer service. That made up for me having to go right back. Thank you! More
New purchase Great experience..... Luke worked with us on our budget real well.. Eric was awesome in the finance department.. Luke was very honest with me and my w Great experience..... Luke worked with us on our budget real well.. Eric was awesome in the finance department.. Luke was very honest with me and my wife about everything. More
Great. Always great! The team at fitts has always taken good care of me. From sales to kenny in the service dept. Always! Always! Taken care of very well and accommodated. The team at fitts has always taken good care of me. From sales to kenny in the service dept. Always! Always! Taken care of very well and accommodated. Im 1.5 hours away now and still go back to them. When i need another ford..... Guess where im going. More
Could be more thorough Receipt says I declined tire rotation. They never asked. They did not check my inspection sticker so have to go back since due in October. Receipt says I declined tire rotation. They never asked. They did not check my inspection sticker so have to go back since due in October. More
stress free! Albee is smart and knows what he's doing. This was the best experience we've had with a car dealer in a very long time. Albee is smart and knows what he's doing. This was the best experience we've had with a car dealer in a very long time. More
Excellent service Darius at Phil Fitts Ford was excellent. He made the buying process easy and fun! He even came in on his day off to make sure everything was good to g Darius at Phil Fitts Ford was excellent. He made the buying process easy and fun! He even came in on his day off to make sure everything was good to go with our sale- that's truly great customer service! More
Sixth Car in 35 years Four new and two used vehicles in 35 years. Always (almost) check around, always come back. Known Mike since he was in High School. Do I need to say m Four new and two used vehicles in 35 years. Always (almost) check around, always come back. Known Mike since he was in High School. Do I need to say more? More