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Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Love my new Ford Escape We have been dealing with Ford sales and service for many years. From start to finish excellent attention to our needs is always a priority! We have been dealing with Ford sales and service for many years. From start to finish excellent attention to our needs is always a priority! More
Efficient Service was handled in an efficient and timely manner. We have been dealing with Ford sales and service for many years and have found our experiences Service was handled in an efficient and timely manner. We have been dealing with Ford sales and service for many years and have found our experiences to be very satisfying. More
Exceptional dealership My husband and I went to 2 other local dealership and were not impressed with the sales people or the "funny math" when trying to make a deal. We loo My husband and I went to 2 other local dealership and were not impressed with the sales people or the "funny math" when trying to make a deal. We looked on line and found that your dealership had a vehicle we were interested in. We sent an e-mail inquiring about the Ford Escape and immediately was contacted by Chris Dottle. We drove an hour to Phil Fitts Ford and Lincoln. We were greeted by Chris and we took the Escape for a test drive. Chris pointed out the features of the car and let us take the car for a "long" test drive. Chris and Eric Altman worked with us regarding financing and this went extremely smoothly and quickly. We went home with a new Ford Escape SEL that we named "Little Dark Gray". We are very happy about the whole process from beginning to end and would recommend Phil Fitts Ford and Lincoln to family and friends. Great Job!!!!!! More
Used van purchase I contacted dealership about van I was looking at. I live 1.5 hrs away. They were upfront and honest about vehicle. Salesman,Luke Lord, was outstan I contacted dealership about van I was looking at. I live 1.5 hrs away. They were upfront and honest about vehicle. Salesman,Luke Lord, was outstanding. He even helped me take storage units and ladder rack off my old van. More
No pressure and easy to work with. I was able to negotiate on a new Escape and was very happy with the dealership working with me on my trade and making my new car experience a good one I was able to negotiate on a new Escape and was very happy with the dealership working with me on my trade and making my new car experience a good one. More
Good service Darius was very easy to work with. The entire team worked with me to get the deal I was looking for. I will definitely buy from them again! Darius was very easy to work with. The entire team worked with me to get the deal I was looking for. I will definitely buy from them again! More
Great Experience Start to Finish!! Luke and Michael are great to do business with. Both were great communicators and transaction was very smooth. Thanks for the assistance on my purchas Luke and Michael are great to do business with. Both were great communicators and transaction was very smooth. Thanks for the assistance on my purchase. More
Very good car buying experience Rod Franzi treated us well. Bought a very nice used vehicle for a good price. Very satisfied with the shopping experience. Would recommend this dealer Rod Franzi treated us well. Bought a very nice used vehicle for a good price. Very satisfied with the shopping experience. Would recommend this dealer to others. More
Terrible and pressured I personally would notbuy nor recommend these con artist to my worst enemy! Unfortunately I let them push me into something I both regret buying a d I personally would notbuy nor recommend these con artist to my worst enemy! Unfortunately I let them push me into something I both regret buying a d didnt receive the timeI wanted to look the vehicle over before tndy had me signing papers. I do place part of the blame on my self and feel terrible for tne next salesmzn thathas to deal with me after this xxx deal! More
excellent service We just purchased our 8th vehicle from Phil Fitts and wouldn't go anywhere else. Rod has been our salesman for all purchases and he has been absolut We just purchased our 8th vehicle from Phil Fitts and wouldn't go anywhere else. Rod has been our salesman for all purchases and he has been absolutely wonderful to work with! More