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Phil Fitts Ford & Lincoln
New Castle, PA
1,276 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,276 reviews
July 02, 2025
They went above and beyond to help me with the right price and vehicle..thanks price and vehicle..thanks More
by redrox711
Verified Customer
July 02, 2025
Always a great experience working with Phil Fitts and the employees there. They are friendly and helpful. They make it timely and efficient so that we are not wasting more time than we have to inside! The employees there. They are friendly and helpful. They make it timely and efficient so that we are not wasting more time than we have to inside! They always make us feel appreciated. I wouldn't go anywhere else! More
by TLYNCH17
July 02, 2025
The work they did was excellent! ! When they were done my truck looked like brand new!! ! When they were done my truck looked like brand new!! More
by SHERLENN50
Employees Worked With
July 01, 2025
Easy working with everyone and no pressure sales. Would consider purchasing from them again in future Would consider purchasing from them again in future More
by cjrhodes86
June 30, 2025
Kenny from service , is great to deal with as usual . Very professional and polite . My truck had the works and a recall done . I’m pleased with the job done . One thing I would change is the waiting roo Very professional and polite . My truck had the works and a recall done . I’m pleased with the job done . One thing I would change is the waiting room . It’s wide open in the middle . I would like to see it in a separate room . With a little privacy . As I was there a hour and half and dozed off . lol More
by jenorr7
Employees Worked With
Kenny
June 29, 2025
Great Ford dealership, always friendly. Tony was easy to work with and took great care of my vehicle. Tony was easy to work with and took great care of my vehicle. More
by B1978K
Employees Worked With
June 28, 2025
Most fun I’ve ever had buying a vehicle. Ava Brocious is a gem. The entire team was extremely friendly and helpful. They got me an excellent deal and were super transparent through the loan Ava Brocious is a gem. The entire team was extremely friendly and helpful. They got me an excellent deal and were super transparent through the loan process. Highly recommend. More
by kmswartz19
June 15, 2025
When we pulled in Michelle Swogger greeted us and was very helpful in finding the vehicle we were looking for, she was friendly, knowledgeable and made our experience very pleasant. when i am ready to pu very helpful in finding the vehicle we were looking for, she was friendly, knowledgeable and made our experience very pleasant. when i am ready to purchase my next vehicle, I will be stopping at Phil Fitts first. Thanks to all that i dealt with during my purchase. N.S. More
by sparky10669
June 11, 2025
As I Was buying a 2024 vehicle, when signing papers, was told it was a 2023. They would not reduce cost of vehicle after discovering it was a year older than what we were told. told it was a 2023. They would not reduce cost of vehicle after discovering it was a year older than what we were told. More
by jones5points
