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Phelps Chevrolet
Greenville, NC
17 Reviews
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Showing 17 reviews
July 10, 2017
They turned a bad situation into a good one Mr. Phelps contacted me and he has made things right. He genuinely seems to care about the reputation of this dealership. I was very upset at the serv Mr. Phelps contacted me and he has made things right. He genuinely seems to care about the reputation of this dealership. I was very upset at the service department but after speaking with Mr. Phelps, he recognized my situation and took charge by making things right. More
by pwall1988
Employees Worked With
Wes Phelps
June 29, 2017
They made it right **UPDATING** I had a bad experience with the service department here. After explaining my situation on this site, Mr. Phelps reached out to me. He **UPDATING** I had a bad experience with the service department here. After explaining my situation on this site, Mr. Phelps reached out to me. He listened to my long winded story of my previous and current truck. He seemed to actually care. He went over and beyond to make me a happy customer. I am satisfied with the outcome. I wanted to update the review. More
by pwall1988
Employees Worked With
Wes Phelps
April 26, 2017
Fair and helpful They were very fair with us and followed up with text messages and a thank you note. Clay went out of his way to make sure my Bluetooth was taken care They were very fair with us and followed up with text messages and a thank you note. Clay went out of his way to make sure my Bluetooth was taken care of when it briefly malfunctioned. I was very pleased with my experience at phelps! More
by Hershbk
Employees Worked With
Clay koonce
June 09, 2016
SO THANKFUL! Bruce was AWESOME!!! We could not have been any happier and love the Tahoe he help us find! It is perfect for our family! We traveled 2hr to do the de Bruce was AWESOME!!! We could not have been any happier and love the Tahoe he help us find! It is perfect for our family! We traveled 2hr to do the deal and would do it all over again! This Dealership is a family feel and when we will be going there again when my husband is ready to trade his truck. More
by locklear4
Employees Worked With
Bruce
March 25, 2016
New car lease Tim Hardee is wonderful! He always explains everything in detail and follows up with phone calls, very kind to my entire family of Chevrolet owners. Tim Hardee is wonderful! He always explains everything in detail and follows up with phone calls, very kind to my entire family of Chevrolet owners. More
by Sutherland,P222
Employees Worked With
Tim Hardee
July 27, 2015
New Car Purchase Was treated professionally and fairly. Tim does a great job of explaining the vehicle's features and makes sure you know that you can call him in the Was treated professionally and fairly. Tim does a great job of explaining the vehicle's features and makes sure you know that you can call him in the future with questions. Would work with him again! More
by newchevyowner
Employees Worked With
Tim Hardee
May 13, 2011
We have purchased two new vehicles from Jack Phelps. We were pleased with the automobiles, Chevrolet is a great make. However, the way we were treated today is beyond my comprehension. Due to the fact th were pleased with the automobiles, Chevrolet is a great make. However, the way we were treated today is beyond my comprehension. Due to the fact that we have been loyal customers, I expect to be treated as such. We ran into a problem with our brand NEW Goodyear tires that are on our 2011 Traverse. We went to the dealership since we were guaranteed a 1 year warranty bumper to bumper and to my dismay we were denied service. They state that because the tires are Goodyear they do NOT cover the wheels and advised us to visit a Goodyear store. WHAT??? I have never heard of such ridiculous terms. I hope and pray that I will never have to step foot in this place again, and I will advise all of my friends and colleagues to avoid this place. I suggest their sales team and customer service all take etiquette lessons on how to treat customers and maybe just maybe they should try treating their customers with respect. More
by angelvicnic
Employees Worked With
N/A
