Pettus Ford DeSoto - Service Center

No pressure!!! I did not go in to buy a new car I took my 2015 in to see what was wrong with it Jason was very understanding when I told him what was going on that w I did not go in to buy a new car I took my 2015 in to see what was wrong with it Jason was very understanding when I told him what was going on that what was my options I found out it was very expensive to fix my car so he worked out a deal for a new 2019 Ford fiesta I am very satisfied he answered all my questions and help me make a decision no pressure that's what I like thank you again!!! More

A/C Blower Kept me informed of the repair process, what parts were needed and why. Gave an estimate of when the repairs would be completed and delivered on that Kept me informed of the repair process, what parts were needed and why. Gave an estimate of when the repairs would be completed and delivered on that estimate. The truck was clean when returned, excellent job. Will be back!! More

Great service Scheduling an appointment was easy. The staff were prompt and very thorough. A very pleasant service appointment. I even enjoyed a fresh cup of morn Scheduling an appointment was easy. The staff were prompt and very thorough. A very pleasant service appointment. I even enjoyed a fresh cup of morning joe while I waited! More

Speedy service, fair prices, great staff! We had a new noise on the truck Monday morning, dropped it off on Wednesday night, and it was fixed by Friday afternoon. They were great! We had a new noise on the truck Monday morning, dropped it off on Wednesday night, and it was fixed by Friday afternoon. They were great! More

Leveling a F150 Someone should have drove my truck after the work was complete. And the maintenance defect could have been found. Helping to avoid a second visit to C Someone should have drove my truck after the work was complete. And the maintenance defect could have been found. Helping to avoid a second visit to Correct it. More

Very pleased They went above and beyond to make sure we were taken care of!! We went in for front end work and they also told us about a recall. They took care of They went above and beyond to make sure we were taken care of!! We went in for front end work and they also told us about a recall. They took care of both issues and since it would take longer than a day they gave me a car to drive to work the next day!! More

Prompt, friendly, courteous Always great on time no waiting service. Nice and clean waiting area with vending machines available. Personnel are always friendly and courteous. Always great on time no waiting service. Nice and clean waiting area with vending machines available. Personnel are always friendly and courteous. Thank you very much! More

Awesome Nick and Andrew and all the mechanics are top notch and really care and listen to the customer. Go see them for service and check out John Bunch and B Nick and Andrew and all the mechanics are top notch and really care and listen to the customer. Go see them for service and check out John Bunch and Brad Coleman if in the market to buy More

Woodrow walker is the Best! He is very helpful.He knows is j I Love to go to Quick Lane to get my oil changed.they get you in and out and let you know if you have a problem with your SUV and they get it fix fast I Love to go to Quick Lane to get my oil changed.they get you in and out and let you know if you have a problem with your SUV and they get it fix fast.they know what they are doing.I give Woodrow Walker 10+. He is the best.He always thanks about your safety! He takes the time to help you.what a guy.Thank you! Woodrow Walker for all you do to keep us safe. More

Good service Friendly and good. Service. When truck was purchased dealer was great about changes I wanted. Have brought 3 vehicles from KY. Lakes .Always able to g Friendly and good. Service. When truck was purchased dealer was great about changes I wanted. Have brought 3 vehicles from KY. Lakes .Always able to get service when needed. More