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Pettus Ford DeSoto - Service Center

De Soto, MO

4.0
126 Reviews

126 Reviews of Pettus Ford DeSoto - Service Center

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March 22, 2019

Grate Service no problems ok grate I just had an oil and filter change. The waiting area was very clean and the staff was friendly and pleasant couldn't ask for better. More

by reatonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Mar 25, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on your experience with Andrew! Our entire service team works really hard to deliver a top notch customer satisfaction experience -so this makes us happy to hear! See you soon!

March 18, 2019

Great service and good work I would highly recommend your service. Department.zI was very satisfied with the quality of service.Looking forward to my next visit More

by trsberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Mar 25, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on your experience in our service drive! Nick & our entire team work hard to deliver great experiences just like this every single day so this makes us happy to hear! Thank You!

March 14, 2019

Autoplaza Service Department. The team at Autoplaza performed an oilchange and a scheduled recall repair on my car for me all under an hour an a half! Thanks for the quick and prof More

by tpettus87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Gersbacher, Nick Vargo, Andrew Ray
Mar 15, 2019 -

Pettus Ford De Soto responded

Thanks for sharing your experience with us! We sincerely appreciate your business! We hope you come back and see us soon!

March 14, 2019

Oil leak Dilemma Ford explorer was leaking oil. Found hole in oil filter, changed oil and put on new filter. Cleaned underneath vehicle to get rid of oil that was th More

by sdavis16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Mar 18, 2019 -

Pettus Ford De Soto responded

Thanks for sharing your feedback - we are glad we could fix the situation promptly and efficiently - customer satisfaction is very important to us so we always like to hear that we were able to efficiently improve a situation for a customer. We know your time is valuable - we sure appreciate you allowing us to assist you. Thank you.

January 21, 2019

Services I scheduled an appointment to my check engine light checked on. It was off when I got to the building thou. Nick Vargo & Andrew Ray were very helpful More

by ford 2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
Jan 31, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on our service department at Auto Plaza Ford! Nick & Andrew enjoyed doing business with you and we are glad we were able to get the issue figured out - we look forward to seeing you in the future!

January 17, 2019

Awesome service department Andrew and the folk at the ford service department are great , honest people! I always satisfied with the time and service! Top notch dealer ship More

by Ammfordgirl15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Jan 21, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback! We are thrilled your experience was great - we appreciate your business!

January 15, 2019

Andrew Ray is amazing I absolutely love this place! Andrew Ray’s videos are great tools to share incredible knowledge of safety and best practices. He gives great advice, h More

by Batmans Wife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Jan 21, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback! We are thrilled your experience was great - we appreciate your business!

January 15, 2019

Excellent! Andy was so helpful and knowledgeable, he made the whole process smooth and stress-free. I really appreciate his honest approach and how he didn’t pre More

by realestatepsycho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Jan 21, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback! We are thrilled your experience was great - we appreciate your business!

January 15, 2019

Exceptional Service My family and I really enjoy bringing our cars to this dealership for service on a regular basis. Andrew Ray is such a nice and knowledgeable employee More

by hspiezio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Jan 21, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback! We are thrilled your experience was great - we appreciate your business!

January 14, 2019

Service Treated with respect. Always fix the issue.Courteous employees. Works on time. Prompt. Service department has always treated us with great respect. More

by Bobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Jan 14, 2019 -

Pettus Ford De Soto responded

Thank you so much for your five star feedback! We are thrilled your experience was a great one and appreciate your business!