Back

Pettus Ford De Soto

De Soto, MO

4.3
357 Reviews
Pettus Ford DeSoto, Inc. is your trusted Ford dealership in De Soto and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
Contact Dealership

12836 MO-21

De Soto, MO

63020

Directions

By Type

Showing 357 reviews

September 03, 2019

Great service. Always ready to go the extra mile to ensure that the job is done correctly. Answers all my questions with a friendly smile and only recommends the ser More

by BAILIFF141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Petsch, Nick Vargo
August 30, 2019

Poor customer service I took my truck in with the engine light on, needing a sensor and losing power going up hill. The technician took it out for a “test drive” because h More

by ang.deleal
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Ray
August 26, 2019

Felt dismissive I was there for an oil change “the works”. I went to see how much longer and saw that my car was done and outside. I may have beat him to it, but I More

by sgedville
Recommend Dealer
No
Employees Worked With
Not sure who I worked with, I don’t remember anyone giving me their name, Nick Vargo, Andrew Ray
August 22, 2019

Oil change and maintenance Got us in quick, always friendly. Told me what was recommended. Only negative, didn’t clean up excess oil and it dripped on my garage floor, otherwise More

by goldy66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bunch
August 22, 2019

Extended Warranty Work The service dept. did an excellent job & treated me with respect. The warranty actually covered what needed to be fixed! That was a surprise. Won't More

by trp6059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
August 20, 2019

Recall They were very kind. I'm not for sure which service person helped me. I was almost an hour early because I read the time wrong and he went ahead and s More

by KDC_3122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
August 17, 2019

My New/Used Car Simply put the dealer had the vehicle I had been looking for over the last 8 months. When I went there I was definitely impressed with the overall qua More

by Mustang Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carr
August 15, 2019

Great Place to Buy a Car - Worth the Drive We just purchased our new car from Auto Plaza Ford in DeSoto and found all the staff we dealt with to be great. From the salesman John Bunch, to the f More

by lkoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bunch, Paul Levin, John Petersen
August 14, 2019

Service Dept I have purchased a vehicle from this dealership and have them service both our Fords. Have never had a bad experience here and trust the information I More

by BRATIN21824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Petsch, Andrew Ray, Paul Levin
August 12, 2019

Christina is AMAZING! Staff is always friendly and quick. Really enjoy coming here to have them service my vehicles! I will continue to use them for all future needs! More

by tlo5190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina (hope I spelt it correctly)
...
8
...