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Pettus Chrysler Dodge Jeep Ram Farmington - Service Center

Farmington, MO

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119 Reviews

119 Reviews of Pettus Chrysler Dodge Jeep Ram Farmington - Service Center

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May 20, 2019

Great service This was one of the best experiences I have ever had with a service department. Mary and Jason were both very friendly and helpful. They did all they More

by IAMJOECOLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Davis, Jason Dickey
May 21, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for your five star feedback on Mary Hope Legaspi-Davis & Jason Dickey our Service Advisor! We appreciate your business and are so glad you loved the service lane! Come back and see us anytime or book conveniently online at autoplazafarmingtoncdjr.com DEALERRATER

May 16, 2019

Help on Recalls These folks are great to work with. Very professional, I would highly recommend them for all of your auto needs, Whether it be purchasing a new vehicl More

by jeep65944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Browers, Mary Davis, Melissa Arnold
May 22, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for your five star feedback on our entire team! Chad Browers​, Melissa Arnold​ & Mary Hope Legaspi-Davis​ appreciate your kind words! #AutoPlazaFamily autoplazafarmingtoncdjr.com

May 16, 2019

Great experience They made the process easy. Walt and all of the team could not have been any more professional. I have not complaints at all. I wish your survey didn' More

by gallen8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Mills
May 22, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for your five star feedback on working with Walt Mills​! Welcome to the #AutoPlazaFamily. Our national low-price guarantee has brought us customers from every single state! We appreciate your business! Shop 24/7 at autoplazafarmingtoncdjr.com

May 14, 2019

recall/oil change Was called about a recall, dropped journey off at night and wasn't able to pick up until following night Was able to pay on phone then they left me More

by kaylabotkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
was a lady that called about recall and a lady I paid over the phone
May 14, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Kayla- thanks for sharing your feedback. We offer night-drop off as an added convenience for those that work and have busy lifestyles to accommodate all situations, however this does mean that it can't get started right away since our staff is not there after hours. We take all vehicles in order and work hard to deliver fast, premium customer care on all vehicles... We are happy you were able to pay over the phone and the experience was great. We appreciate you! Thanks!

May 14, 2019

Very Frustrated I bought a set of tires that was recommended by the parts manager about a year ago. After they rotated the tires during my service visit the tires ho More

by Mark and Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
May 28, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Mark/Jill - we take customer satisfaction very seriously here and would like you to reach out to us during regular business hours tomorrow so we can discuss this further. Please ask for Jeff. Thanks & we look forward to hearing from you.

May 13, 2019

Poor service and very disrespectful Your service person would not listen to my problem, service took 2 and half hours. And they didn’t even do one of the things I ask for(wiper blades). More

by endosouden
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Didn’t know him
May 09, 2019

Auto Plaza Chrysler Dodge Jeep Ram Farmington Called the service center and got in the same day for a oil change. They do a great job, did not have to wait a long time, Would recommend them. More

by nvcope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Hooper
May 14, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Liz & the entire team of talented technicians work hard to deliver an amazing experience for our customers! Drop by anytime or book online with us at autoplazafarmingtoncdjr.com. We know your time is valuable - so we will always strive to deliver a fun, fast, friendly visit - while providing you the same great premium car care your vehicle deserves! Thanks!

May 06, 2019

Very helpful and convenient service Completely satisfied with service and quality will return for service and future purchases very prompt on getting service done quickly and convenient. More

by rbsaunders1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Robinson, Chris Engelage, Mary Davis, Jeff Elliott
May 14, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for sharing your experience in our service lane! Our entire team appreciates your loyalty to the #AutoPlazaFamily. Book 24/7 online with us at autoplazafarmingtoncdjr.com or drop on by anytime! Thank You!

May 06, 2019

Great experience The best dodge service center I have been to and I have owned Jeeps and dodge trucks since 1978. They are friendly and professional the work is done p More

by RSENSEL36
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Hooper
May 15, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for your five star feedback on your service lane experience with Liz Hooper - we appreciate your business!

May 04, 2019

great the people are very nice and they always get you done within a reasonable time. If i ever have any question they are all very helpful More

by tamberlyfollis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
May 15, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for sharing your service lane experience on working with Melissa Arnold. Our entire team works hard to deliver this type of top-notch experience to our customers. We appreciate your business.

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