Pettus Chrysler Dodge Jeep Ram Farmington - Service Center
Farmington, MO
152 Reviews of Pettus Chrysler Dodge Jeep Ram Farmington - Service Center
Factory Recall I went to Auto Plaza Farmington to get a recall taken care of on my Ram 2500, and I was very pleased. It only took an hour to repair my vehicle, and t I went to Auto Plaza Farmington to get a recall taken care of on my Ram 2500, and I was very pleased. It only took an hour to repair my vehicle, and their employees were very friendly. More
A Dealership and Service Department With Integrity I define Integrity as doing the right thing.....when no one is watching. The Auto Plaza Service Department and Staff qualifies in this category for d I define Integrity as doing the right thing.....when no one is watching. The Auto Plaza Service Department and Staff qualifies in this category for displaying their professionalism, courtesy and Customer Centered approach to ensure customer satisfaction. Living in Illinois, I drove by many Ram Dealerships to get to Auto Plaza of Farmington, MO, and have not regretted it. Kudos to the owners of this Dealership for putting together a group of highly motivated and qualified individuals who put their customers first. A special thanks to Liz Hooper for overseeing the work on my truck and keeping me appraised of the work in process. Much appreciated. Keep up the great work. Al More
Factory recall Brought my vehicle in for a factory recall. Service was prompt and friendly and done in a very timely fashion. I'm satisfied with the process. Brought my vehicle in for a factory recall. Service was prompt and friendly and done in a very timely fashion. I'm satisfied with the process. More
Peace of mind Went to the dealership for a diagnostic appointment and oil change. Was pleased with the service and friendly staff. Will definitely be back for futur Went to the dealership for a diagnostic appointment and oil change. Was pleased with the service and friendly staff. Will definitely be back for future visits. More
Disappointed with return call I called to schedule an appointment and left MY PHONE NUMBER.When plaza returned my call they called my wife’s phone and this has happened more than I called to schedule an appointment and left MY PHONE NUMBER.When plaza returned my call they called my wife’s phone and this has happened more than 2 times. Why can’t the service department follow a simple instruction to call a specific phone number? I do not like these surveys especially when the people at the service counter ask you to give them excellent ratings. It is their job to make it an excellent experience More
UConnect Remote Services & Auto Data Update Not Working After 2 months and over 8 phone conversations with UConnect Service Technicians to try and resolve failing Uconnect Remote Services on my 2017 Jeep Gr After 2 months and over 8 phone conversations with UConnect Service Technicians to try and resolve failing Uconnect Remote Services on my 2017 Jeep Grand Cherokee, UConnect told me the required updates were not being installed properly and instructed me to visit my Jeep dealership to troubleshoot possible issues with the radio and modules. Both Liz and Melissa were professional and attentive to my issues. They kept me up-to-date and followed FCA's procedures to rule out the culprit of malfunction, which was in-fact an issue with UConnect Service, themselves. When I picked up my Jeep, they had me set up for a phone call with the right people at UConnect who were able to resolve my problems. I appreciate all the detail, attention and service I received from the entire Auto Plaza staff. More
Awesome Service Love Auto Plaza Service Dept. Just had an oil change & tire rotation, Always fast and so friendly. Thank You Auto Plaza! More reasonable than anyone Love Auto Plaza Service Dept. Just had an oil change & tire rotation, Always fast and so friendly. Thank You Auto Plaza! More reasonable than anyone else! More
Great service Had a recall notice. Service department called set up appointment and got service done in timely manner while I waited in the dealership waiting room Had a recall notice. Service department called set up appointment and got service done in timely manner while I waited in the dealership waiting room. More
Quick and Easy Inspection Chris Engelage set me up with an appointment to service and inspect my truck. He was timely, friendly, and incredibly helpful. I highly recommend his Chris Engelage set me up with an appointment to service and inspect my truck. He was timely, friendly, and incredibly helpful. I highly recommend his service to anyone that may need help with their vehicle. More
Terrible service Would not do a saftey inspection on a truck I bought here, sale manager cussed at me in the showroom!! Terrible service!!!!!! They did not do an inspe Would not do a saftey inspection on a truck I bought here, sale manager cussed at me in the showroom!! Terrible service!!!!!! They did not do an inspection even though they said they did, found multiple things wrong and their answer was "people make mistakes", they did actually fix the huge hole in the exhaust but still didnt do an inspection, service manager told me she would just write it down saying they did one but stayed that they would not do one!! All I wanted was for them to go through the truck and make things right and safe for my family, if they "missed" a huge highly visible hole in the exhaust, what else did they miss? I would not recommend them More