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Pettus Chrysler Dodge Jeep Ram Farmington - Service Center

Farmington, MO

4.7
153 Reviews

153 Reviews of Pettus Chrysler Dodge Jeep Ram Farmington - Service Center

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April 29, 2019

Return Customer Fantastic service and great professionalism. Very prompt and went out of their way to ensure quality service. You have earned my repeat business - tha More

by PASTORPROFFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Davis, Liz Hooper, Melissa Arnold
Apr 29, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks so much for your positive feedback on our friendly all female front of the house! Melissa Arnold, Mary Hope Legaspi-Davis & Liz Hooper appreciate your kind words and we can't wait to see you again soon!

April 29, 2019

service professional, conscientious people. have had many good experiences here. have been a satisfied customer for many years. I am a retired Chrysler employ More

by dlarrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept., Chris Engelage, Melissa Arnold
Apr 29, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for your feedback on Chris Engelage & Melissa Arnold we appreciate your business and are so happy you have great experiences every time you see us!

April 27, 2019

This was the best experience I’ve ever had with service. It was the best experience I’ve ever had with a dealership service department. I would definitely recommend you to other people I know. Thank you More

by BARGEON1960
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Davis, Melissa Arnold
Apr 29, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks so much for your five star feedback on our service team! Melissa Arnold & Mary Hope Legaspi-Davis both appreciate your kind words and we appreciate your business!

April 26, 2019

Service is always great Anytime I come in for Anything they always get me taken care of and make it as quick as possible. They make the process very quick More

by FRANKLIN.TACKETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelage, Liz Hooper, Melissa Arnold
Apr 29, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for sharing your feedback with our team! Chris Engelage, Liz Hooper, Melissa Arnold appreciate your kind words! We strive for fun, fast, friendly service visits like this on every single experience - so this is great to hear! Thank You!

April 23, 2019

Easy as it should be Had my appointment scheduled for Friday, dropped my truck off in the morning Mary had the rental ready changed keys with her and did my running then r More

by Nickprovince82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Robinson, Mary Davis
Apr 23, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Nick thanks for your feedback! We hope you continue to service with us for the lifetime of your vehicle and beyond! We appreciate your business! Thank you!

April 23, 2019

Excellent customer service and very courteous employees. This was my first oil change since purchasing my Dodge Journey in December, 2018. I phoned the service department with the hope of getting my oil More

by kensherigraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Davis, Liz Hooper, Melissa Arnold
Apr 24, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thank You for your five star feedback on our service team! Melissa Arnold, Mary Davis & Liz Hooper work hard to deliver this Grade A Customer Experience on every single visit! We sure appreciate you! Thanks Again!

April 22, 2019

plesant and prompt Recall service for seat heater.....called me when part was available, set appointment. Came to the service center and was promptly attended to. Serv More

by SLOAN487
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Davis, Liz Hooper, Melissa Arnold
Apr 23, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks so much for your five star feedback on our Farmington Service Team! We appreciate your business and hope to see you again soon!

April 17, 2019

Took to much time 10:00 appointment vehicle went in shop at 10:45 for oil change Told service department 2 times call my phone and they always call my wife’s which ir More

by TBWALLACE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
Apr 22, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Hello - thanks for sharing your feedback with us. We spoke with Melissa and believe we have rectified this issue - we can be sure your wife's phone won't be contacted in the future and look forward to serving you in our service drive for all your car care needs moving forward. Thanks for understanding and we appreciate your business!

April 15, 2019

Great Always take care of what's needed. Friendly knowledgeable staff. Very understanding. Get you right in and taken care of. Easy people to deal with. More

by ttmotherof2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Davis, Liz Hooper
Apr 16, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for sharing this feedback! We always aim for fast, friendly affordable service for our customers every single day! We enjoy our job so it makes it easy to be pleasant - it's because of customers like you that we enjoy what we do for a living :) Thanks again!

April 15, 2019

Nav would not load but was taken care of Navigation system wouldn't load on my new 2019 Ram. Liz jumped right onto looking into it. She didn't put it off for an "appointment" since the proble More

by kjwrobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Hooper
Apr 16, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for sharing your feedback with us! This matches up perfectly with Liz's work ethic. We are lucky to have her as a part of our #AutoPlazaFamily and are really happy we got you situated. Anytime you are in a crunch we are here to help! Thanks again!

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