Pettus Chrysler Dodge Jeep Ram Farmington - Service Center

Prompt and courteous Easy booking of service for my 2500 Crew Cab truck. Dropped it off overnight and it was ready early the next day! Fair pricing for their services. Easy booking of service for my 2500 Crew Cab truck. Dropped it off overnight and it was ready early the next day! Fair pricing for their services. More

Recall service The service center was proactive and calling me to schedule service for a recall on my vehicle I was in and out at the promise time of one hour they h The service center was proactive and calling me to schedule service for a recall on my vehicle I was in and out at the promise time of one hour they had a nice waiting room and checked on me and keep me updated as to what was going on during the whole process More

Great Service!! I've been having my truck serviced here since it was Crown Motors and have never had a complaint. Since Auto Plaza took over the service seems to hav I've been having my truck serviced here since it was Crown Motors and have never had a complaint. Since Auto Plaza took over the service seems to have gotten even better and faster. Keep up the great work guys!! More

Excellent Customer Service Excellent customer service. I've been dealing with this service department for three years and always professional. Would not consider going anywhere Excellent customer service. I've been dealing with this service department for three years and always professional. Would not consider going anywhere else. The popcorn is even good. More

Great service This was one of the best experiences I have ever had with a service department. Mary and Jason were both very friendly and helpful. They did all they This was one of the best experiences I have ever had with a service department. Mary and Jason were both very friendly and helpful. They did all they could to make sure I was happy. Definitely worth the drive from the Festus area to have such a good experience! Will definitely recommend! More

Help on Recalls These folks are great to work with. Very professional, I would highly recommend them for all of your auto needs, Whether it be purchasing a new vehicl These folks are great to work with. Very professional, I would highly recommend them for all of your auto needs, Whether it be purchasing a new vehicle or used vehicle or parts and service. More

Great experience They made the process easy. Walt and all of the team could not have been any more professional. I have not complaints at all. I wish your survey didn' They made the process easy. Walt and all of the team could not have been any more professional. I have not complaints at all. I wish your survey didn't require 25 words. Thank you More

recall/oil change Was called about a recall, dropped journey off at night and wasn't able to pick up until following night Was able to pay on phone then they left me Was called about a recall, dropped journey off at night and wasn't able to pick up until following night Was able to pay on phone then they left me keys and receipt. Thank you More

Very Frustrated I bought a set of tires that was recommended by the parts manager about a year ago. After they rotated the tires during my service visit the tires ho I bought a set of tires that was recommended by the parts manager about a year ago. After they rotated the tires during my service visit the tires howled so bad you couldn't stand the noise. I was advised the rear tires had cupped because they had not been rotated every 6,000 miles. When I purchased the tires, nothing was said that these tires needed rotated or else there would be a problem. the original factory tires weren't rotated every 6,000 miles and when we did rotate them there was not a problem. when I asked about replacing them under warranty i was told that the road hazard warranty would not cover this problem because I never rotated them every 6,000 miles. When I asked about the dealership making some sort of adjustment i was told no so at this point my only option is to not rotate the tires and continue running the bad tires on the back of the car until the tread separates. Probably the last time I will ever buy tires through this dealership. More