Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Pettus Chrysler Dodge Jeep Ram Farmington - Service Center
Farmington, MO
153 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
153 Reviews of Pettus Chrysler Dodge Jeep Ram Farmington - Service Center
Sort by
June 08, 2019
disappointing I said I would recommend this service center but with a whole lot of bad points. are they the worst I've dealt with? no. not yet but it doesn't seem t I said I would recommend this service center but with a whole lot of bad points. are they the worst I've dealt with? no. not yet but it doesn't seem to be getting any better since auto plaza has taken over this dealership, service dept has went down hill. everytime i'm in there they either start late, or finish late on my repairs. no courtesy if my time. last Friday I went in for simple oil change and rotation. cant do it on Saturday anymore because they are not open. so I had to take a day off of work to meet maint schedule demands. my car was late going back to shop. took an hour to get work done. technician said he found a bad bushing and it needed to be fixed. he said the part I needed they did not have in stock. I said order it and call me. 3 days later I call down to parts dept and they said the part just arrived. transferred to service to set an appointment for repairs. scheduled for thursay morning at 9. i told the guy i needed the car done before 2 pm. he said no problem. dropped car of that morning got a call around 10and said it would not be ready by 2 because they ordered the wrong part. had to leave the car again overnight to get it fixed. again. not happy with service dept Melissa is always very nice and polite and tried to make sure I was happy when I picked the car up on Friday. liz also does a good job More
by TWELVEPACKS
Verified CustomerEmployees Worked With
Melissa Arnold, Jason Dickey
June 04, 2019
Recall wirk performed quickly and courteously Quick and courteous recall repairs. Liz was very polite, prompt and helpful. The work was completed when and as promised. I can only rate them on reca Quick and courteous recall repairs. Liz was very polite, prompt and helpful. The work was completed when and as promised. I can only rate them on recall work, as this has been my only experience with them. More
by CHRIS.GREMMINGER
Employees Worked With
Liz Hooper
June 04, 2019
Great Service I always have a good experience when using their service department! Great customer service, they always make Sure their customers are taken care of a I always have a good experience when using their service department! Great customer service, they always make Sure their customers are taken care of and know what’s going on! More
by Haley
Employees Worked With
Melissa Arnold
June 01, 2019
The employees are real polite and helpful. The employees are real polite and very helpful. I have been there to have oil changes and tire rotations. And any recalls. I have not had any problems The employees are real polite and very helpful. I have been there to have oil changes and tire rotations. And any recalls. I have not had any problems with my services. More
by brendaoverby
Employees Worked With
Mary Davis, Melissa Arnold
May 30, 2019
The are a very great place Great place great ppl to deal with always very informative never have to wait very long to get service wrk done they always make sure u are completely Great place great ppl to deal with always very informative never have to wait very long to get service wrk done they always make sure u are completely satisfied with the wrk More
by tyboau_48
Employees Worked With
John Robinson, Chris Engelage, Mary Davis
May 28, 2019
Awesome team! Liz and the Service Crew were fabulous! My vehicle broke down leaving me stranded. Had it towed in and they had it diagnosed and quoted me a price. Ma Liz and the Service Crew were fabulous! My vehicle broke down leaving me stranded. Had it towed in and they had it diagnosed and quoted me a price. Mary was gracious enough to have me a loaner vehicle ready to go as well. They had me fixed up in no time! LOVE LOVE LOVE the Liz & Team Auto Plaza Family Way!!!! THANKS GUYS!!! YOU ROCK!!! More
by miracle
Employees Worked With
Mary Davis, Liz Hooper, Melissa Arnold
May 28, 2019
Great Job Freindly staff and quick work, They worked me in to their schedule for an oil change. I have been going there for service since I bought my Truck, al Freindly staff and quick work, They worked me in to their schedule for an oil change. I have been going there for service since I bought my Truck, always fast and fiendly. More
by jgerwitz
Employees Worked With
Melissa Arnold
May 27, 2019
Great experience!!! Had appointment for an oil change. They were fast, thorough, very friendly and professional. The dealership was clean and neat. I would highly recomm Had appointment for an oil change. They were fast, thorough, very friendly and professional. The dealership was clean and neat. I would highly recommend Auto Plaza for your service needs More
by davewatson490
Employees Worked With
John Robinson, Mary Davis, Liz Hooper, Melissa Arnold, Jason Dickey
May 26, 2019
Great Staff Great staff and oil changes usually fast. Today was a bit slower than usual but I still recommend their service department as they are top notch. Great staff and oil changes usually fast. Today was a bit slower than usual but I still recommend their service department as they are top notch. More
by jordanmel
Employees Worked With
Melissa Arnold
May 25, 2019
Great customer service As always, I had a great experience in the service department with Melissa. She makes dropping off my car for service an easy and painless experience. As always, I had a great experience in the service department with Melissa. She makes dropping off my car for service an easy and painless experience. You cant beat the prices and the customer service. I wont go anywhere else. More
by reneemcclure34
Employees Worked With
Melissa Arnold
