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Pettus Chrysler Dodge Jeep Ram Farmington

Farmington, MO

4.6
471 Reviews

970 E Woodlawn Dr

Farmington, MO

63640

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Showing 471 reviews

April 22, 2019

plesant and prompt Recall service for seat heater.....called me when part was available, set appointment. Came to the service center and was promptly attended to. Serv More

by SLOAN487
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Davis, Liz Hooper, Melissa Arnold
Apr 23, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks so much for your five star feedback on our Farmington Service Team! We appreciate your business and hope to see you again soon!

April 22, 2019

Easy as it should be Had my appointment scheduled for Friday, dropped my truck off in the morning Mary had the rental ready changed keys with her and did my running then r More

by Nickprovince82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Robinson, Mary Davis
Apr 23, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Nick thanks for your feedback! We hope you continue to service with us for the lifetime of your vehicle and beyond! We appreciate your business! Thank you!

April 17, 2019

Took to much time 10:00 appointment vehicle went in shop at 10:45 for oil change Told service department 2 times call my phone and they always call my wife’s which ir More

by TBWALLACE52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
Apr 22, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Hello - thanks for sharing your feedback with us. We spoke with Melissa and believe we have rectified this issue - we can be sure your wife's phone won't be contacted in the future and look forward to serving you in our service drive for all your car care needs moving forward. Thanks for understanding and we appreciate your business!

April 15, 2019

Great Always take care of what's needed. Friendly knowledgeable staff. Very understanding. Get you right in and taken care of. Easy people to deal with. More

by ttmotherof2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Davis, Liz Hooper
Apr 16, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for sharing this feedback! We always aim for fast, friendly affordable service for our customers every single day! We enjoy our job so it makes it easy to be pleasant - it's because of customers like you that we enjoy what we do for a living :) Thanks again!

April 15, 2019

Nav would not load but was taken care of Navigation system wouldn't load on my new 2019 Ram. Liz jumped right onto looking into it. She didn't put it off for an "appointment" since the proble More

by kjwrobinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Hooper
Apr 16, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks for sharing your feedback with us! This matches up perfectly with Liz's work ethic. We are lucky to have her as a part of our #AutoPlazaFamily and are really happy we got you situated. Anytime you are in a crunch we are here to help! Thanks again!

April 15, 2019

Friendly and professional everyone was very friendly with all the customers I seen them inter act with. Smiles on their faces and offering to stay a bit later or come in early More

by DONNIE7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Davis, Melissa Arnold
Apr 16, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks so much for sharing! We will always go above and beyond. Melissa & Mary - as well as our entire #AutoPlazaFamily - look forward to seeing you at one of our local events or for all your car care needs in the future! Thanks!

April 13, 2019

Recall Brought truck in at 8am as scheduled told have back by 10am got it back 130pm made me late for work.....so late for work docked pay More

by JAMESHAMMOND2112
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mary Davis
April 12, 2019

They are amazing to work with! Fast and very friendly! Amazing service and Cameron is great to work with!! Will do business with them again! We love our new truck! Thank you ALL! More

by Missy Palmier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Frye
Apr 13, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks Missy! We appreciate your business - We are happy you love your truck too! Come back and see us in the service drive!

April 11, 2019

Fast easy service This was my first time using the walk-in oil change service and it was great. they quickly got my vehicle in, completed the service and got me on my More

by Mark and Jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Arnold
Apr 13, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Mark & Jill - thanks for the five star feedback and we are happy your experience with Melissa was great! Come back and see us!

April 08, 2019

Great service A great service team, they take great care of their customers.....i would recommend this dealership to anyone. Chad will take great care of you More

by CHAD49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Browers, Liz Hooper, Melissa Arnold
Apr 16, 2019 -

Pettus Chrysler Dodge Jeep Ram Farmington responded

Thanks so much for sharing your experience with us! We sincerely appreciate your feedback and are happy that you are happy! Come back and see us anytime and thank you!

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