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Auto Plaza Chrysler Dodge Jeep Ram - Service Center

De Soto, MO

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57 Reviews

57 Reviews of Auto Plaza Chrysler Dodge Jeep Ram - Service Center

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April 26, 2019

Recall repair They fixed a recall on my 2018 Ram 3500. They did it in a reasonable amount of time and were friendly in the process. Problem solved according to reca More

by SICRON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dickey
Apr 29, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thanks so much for your five star feedback on Jason Dickey our friendly Chrysler Service Advisor! We appreciate your business!

April 23, 2019

Overall Experience Definitely recommend this place. Very helpful, and the whole process was very smooth. I test drove my jeep wrangler on a Wednesday and bought it that’ More

by haleymidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Coleman
Apr 24, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Haley thanks so much for sharing your experience about shopping with Bradley Coleman. Brad has been a part of our team for a long time and works hard to deliver experiences like this every single day! Welcome to the #AutoPlazaFamily - we can't wait to see you in our service drive!

April 23, 2019

Routine service The employees are always very professional and friendly. Even without an appointment the time spent waiting is fine. The waiting area is tidy and cle More

by ANGIESMITH4314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dickey
Apr 24, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Hello - Thanks for your five star feedback on working with our Chrysler Service Advisor Jason Dickey! Our team works hard to deliver top-notch customer experiences like this every single day! We look forward to seeing you again!

April 15, 2019

Excellent service I took my diesel truck in for oil change and tire rotation like I always do, do an excellent job like they always do, even ask them to check my diff f More

by MFWILLIAMS75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was another guy there, don't know his name, Jason Dickey
Apr 22, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thank you so much for sharing your experience working with Jason in our Chrysler service drive! Jason, along with our entire team works hard to earn this type of feedback! We look forward to seeing you in the future!

April 13, 2019

Service Visit Service Dept. promptly greeted me as I pulled into service bay for an oil change, tire rotation, and 40 point check. I am happy with convenience of More

by JOYAPOLITTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dickey
Apr 22, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thanks for sharing your feedback. We are thrilled the convenience and service was great. While we aim to be extremely fast while efficient we can't guarantee the turnaround time without an appointment due to heavy in-flow of walk-ins sometimes is out of our control! We hope we can improve upon our process the next time we see you in the service drive, thanks again - Auto Plaza -

April 09, 2019

Great experience Great friendly service, changed my recall in a timely manner, any time I get a oil change and tire rotation or need something it’s the place I go too More

by kcrocker3541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Shearer
Apr 22, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thanks so much for sharing your experience in our Chrysler service lane! We sincerely appreciate your business and look forward to seeing you in the future as well!

April 09, 2019

Service I received great service as always! I drive in and get helped immediately. The staff is kind and friendly, and I know they have done a great job. More

by KERIGOWEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dickey
Apr 22, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thanks for sharing your five star feedback! We appreciate your business and look forward to seeing you again in the service lane!

April 08, 2019

2019 RAM RECALL I was recently contacted by a representative at Auto Plaza regarding 2 recalls on my 2019 RAM 1500. Upon arrival at the dealership the service personn More

by BURLSWORLD03
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Dickey
Apr 22, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thanks so much for sharing your experience! This type of feedback makes us so happy to hear! Fun, fast & friendly experiences are what we specialize in here at Auto Plaza. See you soon!

April 06, 2019

Poor Customer Service I took my car to have the window seal fixed in my jeep and they broke the outer window trim! I was given a loaner and had that for 3 weeks before I he More

by SAM.DODSON13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Dickey
Apr 22, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Sam - we are very sorry to hear this and hope we are able to discuss this issue with you more in-depth at 636-337-7777. Thank you. We take customer satisfaction very seriously and we would like to figure out where we dropped the ball. Talk to you soon.

April 06, 2019

very good dealership to deal with ..prompt, told us about two hours, which it was. took care of the recall. everyone was very polite and friendly would tell others to trade with More

by BRENDA.WOLFENKOEHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not know they were all very nice, Jason Shearer, Mike Kinney
Apr 22, 2019 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thanks so much for sharing your five star feedback on working with our team! We appreciate your business & welcome you to the #AutoPlazaFamily

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