Auto Plaza Chrysler Dodge Jeep Ram - Service Center
De Soto, MO

57 Reviews of Auto Plaza Chrysler Dodge Jeep Ram - Service Center
Recall repair They fixed a recall on my 2018 Ram 3500. They did it in a reasonable amount of time and were friendly in the process. Problem solved according to reca They fixed a recall on my 2018 Ram 3500. They did it in a reasonable amount of time and were friendly in the process. Problem solved according to recall guides. More
Overall Experience Definitely recommend this place. Very helpful, and the whole process was very smooth. I test drove my jeep wrangler on a Wednesday and bought it that’ Definitely recommend this place. Very helpful, and the whole process was very smooth. I test drove my jeep wrangler on a Wednesday and bought it that’s Saturday! Brad, made it very easy to do and I couldn’t be more pleased with my purchase. Would go back there in a heartbeat! More
Routine service The employees are always very professional and friendly. Even without an appointment the time spent waiting is fine. The waiting area is tidy and cle The employees are always very professional and friendly. Even without an appointment the time spent waiting is fine. The waiting area is tidy and clean More
Excellent service I took my diesel truck in for oil change and tire rotation like I always do, do an excellent job like they always do, even ask them to check my diff f I took my diesel truck in for oil change and tire rotation like I always do, do an excellent job like they always do, even ask them to check my diff fluid, it was smooth sailing through the process More
Service Visit Service Dept. promptly greeted me as I pulled into service bay for an oil change, tire rotation, and 40 point check. I am happy with convenience of Service Dept. promptly greeted me as I pulled into service bay for an oil change, tire rotation, and 40 point check. I am happy with convenience of being able to obtain service without an appointment and the reasonable cost of service. However, I had to wait for 1 hour and 40 minutes. I would have appreciated an estimated time for service as I had to wait on my vehicle. More
Great experience Great friendly service, changed my recall in a timely manner, any time I get a oil change and tire rotation or need something it’s the place I go too Great friendly service, changed my recall in a timely manner, any time I get a oil change and tire rotation or need something it’s the place I go too More
Service I received great service as always! I drive in and get helped immediately. The staff is kind and friendly, and I know they have done a great job. I received great service as always! I drive in and get helped immediately. The staff is kind and friendly, and I know they have done a great job. More
2019 RAM RECALL I was recently contacted by a representative at Auto Plaza regarding 2 recalls on my 2019 RAM 1500. Upon arrival at the dealership the service personn I was recently contacted by a representative at Auto Plaza regarding 2 recalls on my 2019 RAM 1500. Upon arrival at the dealership the service personnel could not have been more helpful. The recalls were addressed and I was on my way within the hour. More
Poor Customer Service I took my car to have the window seal fixed in my jeep and they broke the outer window trim! I was given a loaner and had that for 3 weeks before I he I took my car to have the window seal fixed in my jeep and they broke the outer window trim! I was given a loaner and had that for 3 weeks before I heard anything about my vehicle. Will not be buying another car from them!! More
very good dealership to deal with ..prompt, told us about two hours, which it was. took care of the recall. everyone was very polite and friendly would tell others to trade with ..prompt, told us about two hours, which it was. took care of the recall. everyone was very polite and friendly would tell others to trade with them More