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Auto Plaza Chrysler Dodge Jeep Ram - Service Center
De Soto, MO
63 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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63 Reviews of Auto Plaza Chrysler Dodge Jeep Ram - Service Center
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June 26, 2019
Service Had an appt. for 2:00pm, wife arrived at 1:45. Car went into shop at 2:55. Service indicated they usually charge for diagnostics when nothing is foun Had an appt. for 2:00pm, wife arrived at 1:45. Car went into shop at 2:55. Service indicated they usually charge for diagnostics when nothing is found. Have to disagree with that statement. The care was there because the dash lights went out when driving during a rain storm. Just because you don't find a problem shouldn't mean you charge for it when car is covered under warranty. More
by TERRY-COMPTON
Verified CustomerEmployees Worked With
Unknown
June 25, 2019
Oil change Went in to get an oil change the service was great as always. The staff is always amazing and very helpful. This place is the best Went in to get an oil change the service was great as always. The staff is always amazing and very helpful. This place is the best More
by tammy.zoph
Employees Worked With
Kevin Kinkeade, Allan Fexer
June 24, 2019
Great experience The service department was very efficient. I was checked in easily, the work on my car was started right away, and the service technicians communicate The service department was very efficient. I was checked in easily, the work on my car was started right away, and the service technicians communicated right away once the problem was diagnosed. After a very frustrating experience at another Chrysler service department in the area, the time efficiency to service my vehicle at this dealership was greatly appreciated! More
by sarapt03
Employees Worked With
Kevin Kinkeade, Allan Fexer
June 24, 2019
Poor!! Took my car in for a caliper that was locking up. Waited at least a day to find out if it was even covered under my warranty which is bumper to bumper Took my car in for a caliper that was locking up. Waited at least a day to find out if it was even covered under my warranty which is bumper to bumper. Then had to pay for a list of items that were bad because of the caliper being bad. Then on the way home the ABS light comes on and I'm charged another $100 for a $25 part that just magically went bad after they worked on the brakes!!! More
by denaim
Employees Worked With
Kevin Kinkeade
June 20, 2019
Recall and Oil Change The service were friendly and informative. I didn't have to wait long at all. They told me it would take an hour for my recall repair and oil change The service were friendly and informative. I didn't have to wait long at all. They told me it would take an hour for my recall repair and oil change and it was no longer. Very great experience. More
by JOSH76
Employees Worked With
Mike Kinney, Kevin Kinkeade, Allan Fexer
June 12, 2019
Such quick and friendly service! Love this dealership. Can’t wait to purchase my next car from them! Great service, great prices, great people! Could not be happier with Auto Plaza CD Love this dealership. Can’t wait to purchase my next car from them! Great service, great prices, great people! Could not be happier with Auto Plaza CDJR. More
by SUMITSETHI1993
Employees Worked With
Jason Shearer, Mike Kinney, August Portell, Mike Ziegler, Elijah Davis, Kevin Kinkeade, Allan Fexer
June 08, 2019
2016 eco diesel uograde 90 minute upgrade and had my truck 2 weeks. Wasn't dealer service issue was Chrysler issue. Calls and call backs. Etc. not right Not happy 90 minute upgrade and had my truck 2 weeks. Wasn't dealer service issue was Chrysler issue. Calls and call backs. Etc. not right Not happy More
by LDD002
Employees Worked With
Allan Fexer
June 03, 2019
Jeep Service Service is great. I rely on your service team to let me know what maintenance is due. All of my concerns have always been addressed. Service is great. I rely on your service team to let me know what maintenance is due. All of my concerns have always been addressed. More
by CYNTHIAT
Employees Worked With
Allan Fexer
May 26, 2019
recall service department gave good & friendly service. I do not like not getting a car wash after service. I have never gone to a dealership that didn't hav service department gave good & friendly service. I do not like not getting a car wash after service. I have never gone to a dealership that didn't have a car wash before. More
by HOWLAND5821
Employees Worked With
Jason Shearer, Mike Ziegler
May 25, 2019
oil change and tire rotation The service is always great. the staff is friendly. Jason Scherrer always stops and says hello. There is a playroom for my granddaughter and she lo The service is always great. the staff is friendly. Jason Scherrer always stops and says hello. There is a playroom for my granddaughter and she loved it. Although I had to buy her a kitchen set for her room because yours was so much fun. We loved eating fresh popcorn but would be great to offer ice water or something cold free too. I apologize as I have forgotten the Service dept. man but he was VERY NICE and Polite and I was taken care of in a timely manner.. More
by rubyred52
Employees Worked With
Jason Shearer
