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Auto Plaza Chrysler Dodge Jeep Ram - Service Center
De Soto, MO
59 Reviews
59 Reviews of Auto Plaza Chrysler Dodge Jeep Ram - Service Center
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September 09, 2019
Disappointed in over all outcome. Took my Jeep in to be serviced and problem still not fixed. Got my car back on empty and dirty. They are going to clean and fill up my jeep, but after Took my Jeep in to be serviced and problem still not fixed. Got my car back on empty and dirty. They are going to clean and fill up my jeep, but after having to call and complain. More
by BETHH1
Verified CustomerEmployees Worked With
Allan Fexer
August 29, 2019
Misleading and terrible service. Why sell me a expensive xxx car and xx expensive extended warranty and not cover everything. Very misleading not to mention the car is 2 years old wit Why sell me a expensive xxx car and xx expensive extended warranty and not cover everything. Very misleading not to mention the car is 2 years old with 34,000 miles. Way to stand behind your customers. I called for a week straight and got no answer except the nice lady that answers the phone and apologizes for no one ever picking up in the service department. Then u get nithing but funky xxx attitudes from the service men. I hate that I even have to take it there. Very dissatisfied and spent 36 grand.. More
by KORNUNDERWOOD
Employees Worked With
Kevin Kinkeade, Allan Fexer
August 29, 2019
OIL SERVICE Love this dealership. I never have a problem getting in for service when needed. Allan and Ray are both professional and know their jobs well. Always Love this dealership. I never have a problem getting in for service when needed. Allan and Ray are both professional and know their jobs well. Always greeted with a smile!! More
by diane9
Employees Worked With
Jason Shearer, Mike Kinney, August Portell, Mike Ziegler, Elijah Davis, Allan Fexer
August 27, 2019
Not for me Based on how my vehicle was treated during its first oil change, I will no longer use this Dealership for work on my vehicle. I only brought it back Based on how my vehicle was treated during its first oil change, I will no longer use this Dealership for work on my vehicle. I only brought it back this time because they had ordered a battery from the manufacturer. Experienced no problems this time, but would rather take my vehicle to a place that won't leave grease all over it. More
by Thunt
Employees Worked With
Dont remember
August 27, 2019
oil change Arrived at the dealership early, was first in line for service. Only took 30 minutes for the actual service. Everyone was very polite and very hel Arrived at the dealership early, was first in line for service. Only took 30 minutes for the actual service. Everyone was very polite and very helpful. More
by RIEBW
Employees Worked With
Can't remember the name of the employee.
August 26, 2019
Did what was expected. Everyone was helpful and thorough. They diagnosed the issues, told me what needed to be done, how quickly they could do it and did it as stated. Everyone was helpful and thorough. They diagnosed the issues, told me what needed to be done, how quickly they could do it and did it as stated. More
by MONTI0269
Employees Worked With
Think his name wasJay
August 26, 2019
Check your website We scheduled an oil change on line only to show up the day it was scheduled and have to drop off because they said you have to call in person to confi We scheduled an oil change on line only to show up the day it was scheduled and have to drop off because they said you have to call in person to confirm. If you have a website that’s says you do it , then the management should follow up to see if personal are keep customers happy. More
by jcsd18
Employees Worked With
Kevin Kinkeade
August 19, 2019
Convenient I was greeted with and smile and conversation. My wait time was minimal. Nice clean waiting room and fresh popcorn and tv! No pressure to get more se I was greeted with and smile and conversation. My wait time was minimal. Nice clean waiting room and fresh popcorn and tv! No pressure to get more service done than other what I was there for More
by BETHPASHIA
Employees Worked With
Allan Fexer
August 12, 2019
Fast and professional I procrastinated on a recall on my car, they were diligent and reminded me that I could stop by anytime. I did that one afternoon and they not only ha I procrastinated on a recall on my car, they were diligent and reminded me that I could stop by anytime. I did that one afternoon and they not only had the time to help me out, they had the parts on hold and ready for me. Absolutely Recommend More
by TONY.JEWELL
Employees Worked With
Allan Fexer
August 09, 2019
Oil change. Fr It was taking quite a bit of time but the sales person took the time to get things moving faster. It was worth the wait. We will return. It was taking quite a bit of time but the sales person took the time to get things moving faster. It was worth the wait. We will return. More
by bobncharlottefrey64
Employees Worked With
Mike Kinney
