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Auto Plaza Chrysler Dodge Jeep Ram - Service Center

De Soto, MO

4.1
67 Reviews
Call Service Center (636) 330-0466

67 Reviews of Auto Plaza Chrysler Dodge Jeep Ram - Service Center

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April 22, 2025

After a mix up with the schedule They got me in and fix the problem in a timely manner More

by ROGERJOHNSTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa and jordon
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April 21, 2025

Purchased Jeep's flagship model, the Grand Wagoneer Series III, as a used vehicle. Drove the vehicle for nearly 3 months before electrical issues arose. Made my first payment on the vehicle, the cosmet More

by Wagoneer22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unnamed
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April 14, 2025

Thank you for your service. Thank you for your All that you do God bless you all. More

by VIRGINIA.CANNON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All I know is she's covered custom service
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Apr 16, 2025 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thank you so much, Virginia! Your kind words and blessings truly mean a lot to our entire team. We’re grateful for your support and honored to serve you. God bless you as well!

April 13, 2025

Courteous, professional and set my expectations when issue was discovered & needed to be addressed. I was offered a ride more than once 😀since I would be at dealership for a while. Since 2015 we have More

by DFGROBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All were GREAT!!
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Apr 16, 2025 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thank you so much for the continued trust and support! We’re glad to hear our team was courteous, professional, and kept you well-informed throughout your visit. It means a lot to us that you’ve chosen Pettus for four vehicles since 2015—that kind of loyalty is what we strive for every day. We truly appreciate you! 👍🚗

April 11, 2025

We were on a countdown to derate,, for those,of you that don’t know it where you are limited to 5 mph after you go 120 miles. They were able to get us in and diagnosed without a proper appointment. Ordered More

by davidsofia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randol
Report | Print
Apr 16, 2025 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thank you so much for the amazing review! We’re glad we could get you in quickly, get the issue diagnosed, and back on your 800-mile journey—especially with a derate countdown looming. We know how critical timing is in situations like that, and we’re proud our team could come through for you when other places were backed up. Safe travels, and thank you for trusting Pettus to get you back on the road!

April 10, 2025

I was stuck with an emissions derate warning message. Without a proper service appointment. The team got us into diagnostics and scheduled the part. Outstanding when most other dealers had a 30 day wait More

by davidsofia
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randol
Report | Print
Apr 16, 2025 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thank you, David! We’re so glad our team could step in and help you out during a stressful situation. Getting you diagnosed and back on the road quickly—especially with an emissions derate warning—is exactly the kind of service we aim to provide. We truly appreciate your kind words and trust in us. Safe travels!

April 10, 2025

I was stuck with an emissions derate warning message. Without a proper service appointment. The team got us into diagnostics and scheduled the part. Outstanding when most other dealers had a 30 day wait More

by davidsofia
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randol
Report | Print
Apr 16, 2025 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thank you, David! We’re so glad our team could step in and help you out during a stressful situation. Getting you diagnosed and back on the road quickly—especially with an emissions derate warning—is exactly the kind of service we aim to provide. We truly appreciate your kind words and trust in us. Safe travels!

April 08, 2025

Jose it awesome at her Job, the manage Ron (might be Rob) is also great they listened and helped with with everything I needed. More

by BURT.C.MCALPINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Ron (manger sp?)
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Apr 16, 2025 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thank you so much for the great review! We’re thrilled to hear Josie and Rod took such good care of you. They’re both truly dedicated to helping our customers, and we’re glad they made your experience a positive one. We appreciate your support and look forward to helping you again!

March 29, 2025

The employees at Pettus Chrysler Dodge Jeep Ford are very nice and keep you informed of the status of your service More

by KREINARMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember
Report | Print
Apr 16, 2025 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thank you for the kind words! We’re glad to hear our team kept you well-informed and made your experience a pleasant one. We truly appreciate your support and look forward to serving you again at Pettus Chrysler Dodge Jeep Ford!

March 25, 2025

Great to work with…My nephew Tyler Rollhaus needs a service job a lot of experience. He has sent in an application. More

by MCKEEDRAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk and oil change both exceptional women.
Report | Print
Apr 16, 2025 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thank you for the great review! We’re glad you had a positive experience working with us. We appreciate you recommending Tyler—it’s always great to hear about experienced individuals interested in joining our team. We’ll be sure to keep an eye out for his application!

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