Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Auto Plaza Chrysler Dodge Jeep Ram - Service Center

De Soto, MO

4.3
77 Reviews
Call Service Center (636) 330-0466

77 Reviews of Auto Plaza Chrysler Dodge Jeep Ram - Service Center

Sort by
July 06, 2025

I'm very disappointed, I took the car in for a/c repair. When I took it in, it blew cool air, after getting it back it blew hot air. I was told the compressor is bad. I understand that it needs a new com More

by STEVE138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
Report | Print
July 02, 2025

They get me in quickly and then when I'm there I don't have to wait long. Very friendly staff! More

by PRINCESS4JHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Fears
Report | Print
July 02, 2025

The service department kept me informed during the repair. Exceptional service!! Would recommend to everyone! More

by MESMITH2125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie, Melissa
Report | Print
June 10, 2025

I lived how they kept me informed all the time on my vehicle. Fast friendly service More

by MOMMYSANDY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie
Report | Print
Jun 10, 2025 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thank you! We’re so glad to hear you appreciated the constant communication and friendly, efficient service. Keeping you informed and taken care of is always our goal—thanks for choosing us! 🚗📞👍

June 10, 2025

Bought my truck here and couldn’t be happier with the service!! Great place to buy a truck!! More

by CDADY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Report | Print
Jun 10, 2025 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thank you so much! We’re thrilled to hear you’re loving your truck and had a great experience with us. We appreciate the 5 stars and your support—enjoy every mile in your new ride! 🚚🙌💯

June 08, 2025

Fast, friendly, and inviting staff and facility. You get the typical small town dealership experience (everyone knows everyone). You don't feel like you're rushed or just a number. They're really si More

by KWHEELS_Z28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Petsch
Report | Print
Jun 10, 2025 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thank you so much! We’re proud to provide that genuine small-town dealership experience where you’re treated like family—not just a number. We’re glad you felt welcomed and cared for, and we truly appreciate your kind words and support! 🚗🤝💙

June 03, 2025

I RECEIVED A RECALL NOTICE ON MY TRUCK . I LET MELISSA AND JOSIE IN THE SEVICE DEPARTMENT KNOW. THEY JUMPED ON IT FOR ME AND GOT IT TAKEN CARE OF AT A RAPID PACE. I WOULD ALSO LIKE TO THANK More

by BIGMIKE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA, JOSIE,LOU
Report | Print
Jun 10, 2025 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thank you so much! We’re thrilled to hear that Melissa, Josie, and Lou took such great care of you and got your recall handled quickly and correctly. We’ll be sure to pass along your kind words to the entire Chrysler De Soto service team. We truly appreciate the 5 stars and your trust in us! 🚗⭐️🙌

May 26, 2025

Poped in to get an oil change , And tires rotated . I didn't have an appointment but to my Supprize they got me right in . Years of service and always a great experance ! More

by SETH OLIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young female
Report | Print
May 27, 2025 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thank you, Seth! We really appreciate your continued loyalty over the years. It’s great to hear we could get you in quickly and take care of your oil change and tire rotation—even without an appointment! We’re always here to make your experience smooth and hassle-free. See you next time! 🚗🛠️👏

May 23, 2025

I had my van in because the key fob would not come out. When I picked it up it wasn't fixed and I had to return it. It was fixed the 2nd time, but I had to pay the warranty $100 deductible again ????. More

by ALAN-CHAPMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Petsch was very helpful
Report | Print
May 27, 2025 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Hi Alan, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced. That’s certainly not the kind of service we strive to provide. We’d like to take a closer look into the situation regarding the warranty deductible and make sure everything was handled properly. Please reach out to our service manager directly so we can review the details with you and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

May 10, 2025

Always friendly and price is reasonable Also makes sure the work is explained and what if any, insurance will cover More

by SCHALKMICKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daven
Report | Print
May 13, 2025 -

Pettus Chrysler Dodge Jeep Ram DeSoto responded

Thank you for the 5-star review! We’re glad to hear you’ve had a friendly and transparent experience with us. Clear communication and fair pricing are top priorities, and we’re happy to hear it’s made a difference. We appreciate your support!

1
2
...
8