Pettus Chrysler Dodge Jeep Ram DeSoto

Good experience Everything went smooth. If I had to change anything it would be 1. They shouldn't advertise a price that includes all rebates, etc that you may not q Everything went smooth. If I had to change anything it would be 1. They shouldn't advertise a price that includes all rebates, etc that you may not qualify for. 2. We did taxes in our financing. We figured out taxes there. When we went back to get the check, it was for less. Not sure who changed the amount. We were told we might have to pay $50 out of pocket for taxes because they can't necessarily get an exact amount. Which is understandable. We ended up paying $170 out of pocket for leftover taxes and to transfer plates. That would be at least double what they told us we would have to pay out of pocket for taxes. We had the money so it wasn't a big deal, but someone else might not have it. All the employees were great to work with! More

Excellent service I took my diesel truck in for oil change and tire rotation like I always do, do an excellent job like they always do, even ask them to check my diff f I took my diesel truck in for oil change and tire rotation like I always do, do an excellent job like they always do, even ask them to check my diff fluid, it was smooth sailing through the process More

Service Visit Service Dept. promptly greeted me as I pulled into service bay for an oil change, tire rotation, and 40 point check. I am happy with convenience of Service Dept. promptly greeted me as I pulled into service bay for an oil change, tire rotation, and 40 point check. I am happy with convenience of being able to obtain service without an appointment and the reasonable cost of service. However, I had to wait for 1 hour and 40 minutes. I would have appreciated an estimated time for service as I had to wait on my vehicle. More

Great experience Great friendly service, changed my recall in a timely manner, any time I get a oil change and tire rotation or need something it’s the place I go too Great friendly service, changed my recall in a timely manner, any time I get a oil change and tire rotation or need something it’s the place I go too More

Service I received great service as always! I drive in and get helped immediately. The staff is kind and friendly, and I know they have done a great job. I received great service as always! I drive in and get helped immediately. The staff is kind and friendly, and I know they have done a great job. More

As seen on-line We were pleased to see that the car was exactly as portrayed in the pix on-line. Jason Shearer was great to deal with on the phone and again when we We were pleased to see that the car was exactly as portrayed in the pix on-line. Jason Shearer was great to deal with on the phone and again when we drove out to test drive and purchase the car. We will definitely be back! More

2019 RAM RECALL I was recently contacted by a representative at Auto Plaza regarding 2 recalls on my 2019 RAM 1500. Upon arrival at the dealership the service personn I was recently contacted by a representative at Auto Plaza regarding 2 recalls on my 2019 RAM 1500. Upon arrival at the dealership the service personnel could not have been more helpful. The recalls were addressed and I was on my way within the hour. More

Poor Customer Service I took my car to have the window seal fixed in my jeep and they broke the outer window trim! I was given a loaner and had that for 3 weeks before I he I took my car to have the window seal fixed in my jeep and they broke the outer window trim! I was given a loaner and had that for 3 weeks before I heard anything about my vehicle. Will not be buying another car from them!! More

very good dealership to deal with ..prompt, told us about two hours, which it was. took care of the recall. everyone was very polite and friendly would tell others to trade with ..prompt, told us about two hours, which it was. took care of the recall. everyone was very polite and friendly would tell others to trade with them More

Jason Shearer Brought my 2nd Jeep Rubicon from Jason. He is exceptional to work with and very friendly and honest. Definitely recommend him to everyone. Will be Brought my 2nd Jeep Rubicon from Jason. He is exceptional to work with and very friendly and honest. Definitely recommend him to everyone. Will be buying more jeeps from him in the future. More