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Pettus Chrysler Dodge Jeep Ram DeSoto
De Soto, MO
234 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 234 reviews
May 15, 2019
Never a good experience I have yet to have a good experience at the Auto Plaza location. I purchased a brand new 2019 jeep Cherokee latitude here and have gotten nowhere with I have yet to have a good experience at the Auto Plaza location. I purchased a brand new 2019 jeep Cherokee latitude here and have gotten nowhere with the fact that I have a lemon. Issues are still not fixed 9 months later and I have had to go to a new dealer to get these issues such as, car stalling, car acceleratin when stopping, radio update, etc. My sons car was also purchased here with an extended warranty purchase and every time the engine light comes on and a code is detected it's not fixed and we pay a deductible 2 plus times before they finally fix the initial issue it was there for. Of course then it's at no cost after they have collected several deductibles and told us there is nothing wrong. This go round my warranty wasn't used and the same man that made our apt with service and took notes called wanting to know why the car was there and I was told the car wasn't known there and then I was overcharged for the deductible. Never again will I use this company nor refer anyone there. More
by ccammie00
Verified CustomerEmployees Worked With
Allen
May 14, 2019
awesome car dealership Have bought few cars from them and there all great no one beats there rate on cars and trade in values and fast service and nice people to work with. Have bought few cars from them and there all great no one beats there rate on cars and trade in values and fast service and nice people to work with. More
by hudsonhawkranch
Employees Worked With
Brad Coleman
May 12, 2019
Been buying cars for over 50 years Donny was far the best Been buying cars for over 50 years Donnye was by far the best salesman I have ever encountered. I recommend everyone have this experience. No pressure Been buying cars for over 50 years Donnye was by far the best salesman I have ever encountered. I recommend everyone have this experience. No pressure at all and has a great since of humor. Very satisfied customer More
by Danny21
Employees Worked With
Donnye
May 10, 2019
It was great service and reasonably priced. My vehicle was taken right in, I was called before anything additional was done, and it was fixed right the first time. The mechanic, Andrew Wendt doe My vehicle was taken right in, I was called before anything additional was done, and it was fixed right the first time. The mechanic, Andrew Wendt does great work. More
by tracyhuf
Employees Worked With
Kevin (40), Andrew Wendt
May 08, 2019
Jason Shearer did an awesome job I was very pleased with the whole buying process, everyone was very professional and very friendly. I would recommend this dealership to anyone in the I was very pleased with the whole buying process, everyone was very professional and very friendly. I would recommend this dealership to anyone in the area looking to purchase a vehicle More
by gmilligan74
Employees Worked With
Jason Shearer
April 30, 2019
First service appointment. We had our first oill change and recall work done, since purchasing our truck from you, in October. It was convenient, fast and a professional appoint We had our first oill change and recall work done, since purchasing our truck from you, in October. It was convenient, fast and a professional appointment. I was able to pick the day and time that worked best for me. The waiting area was great for myself and the kids. Very impressed! We’ll be back! More
by jepage78
Employees Worked With
Jason Dickey
April 26, 2019
Recall repair They fixed a recall on my 2018 Ram 3500. They did it in a reasonable amount of time and were friendly in the process. Problem solved according to reca They fixed a recall on my 2018 Ram 3500. They did it in a reasonable amount of time and were friendly in the process. Problem solved according to recall guides. More
by SICRON1
Employees Worked With
Jason Dickey
April 23, 2019
Overall Experience Definitely recommend this place. Very helpful, and the whole process was very smooth. I test drove my jeep wrangler on a Wednesday and bought it that’ Definitely recommend this place. Very helpful, and the whole process was very smooth. I test drove my jeep wrangler on a Wednesday and bought it that’s Saturday! Brad, made it very easy to do and I couldn’t be more pleased with my purchase. Would go back there in a heartbeat! More
by haleymidd
Employees Worked With
Brad Coleman
April 23, 2019
Routine service The employees are always very professional and friendly. Even without an appointment the time spent waiting is fine. The waiting area is tidy and cle The employees are always very professional and friendly. Even without an appointment the time spent waiting is fine. The waiting area is tidy and clean More
by ANGIESMITH4314
Employees Worked With
Jason Dickey
April 22, 2019
Great experience! Auggie our sales rep was awesome to deal with! He was very patient as it took us several visits to make up our mind. We looked at other dealers and we Auggie our sales rep was awesome to deal with! He was very patient as it took us several visits to make up our mind. We looked at other dealers and were not happy with their pushy sales approach. Auto Plaza’s approach was a breath of fresh air. We will definitely buy from them again and would recommend them. More
by jjkulich
Employees Worked With
August Portell
