Peterson Lexus

We live in Jackson, WY and have had our Lexus serviced twice at Peterson Lexus. We have had excellent service both times and Traci was great to work with. Because we are from out of town, it is importan twice at Peterson Lexus. We have had excellent service both times and Traci was great to work with. Because we are from out of town, it is important to us that our service work is scheduled and completed on time, and the Petersen staff delivered. More

Peterson Lexus is outstanding! I bought my Lexus brand new from them and live in the Magic Valley. I drive all the way to Boise to get my car serviced just because Peterson's is so friendly, helpful and g new from them and live in the Magic Valley. I drive all the way to Boise to get my car serviced just because Peterson's is so friendly, helpful and gets the job done right. When you call to make a service appointment both Nick and Traci have been very helpful and concerned about me the customer. I will definitely continue to give Peterson Lexus my business in the future and other people should too. Traci and Nick seem to know what they are doing when it comes to the customers needs and your vehicles needs. It is so nice to go to a place where people get you taken care of quickly and efficiently. It is very convenient for me that they reserve me a loaner car and when I pull in I sign the work order they pull in my loaner car and off I go. From all aspects of Peterson's sales, parts, and service I have always been treated right. Keep up the good work guys! More

Peterson Lexus Service Department in Boise, ID is exemplary. Traci Recla is a knowledgeable, thorough, customer-oriented Service Advisor. Whenever I have a special request for service, Traci 'makes i exemplary. Traci Recla is a knowledgeable, thorough, customer-oriented Service Advisor. Whenever I have a special request for service, Traci 'makes it happen' and the quality of the work is excellent. If you live in the Treasure Valley; or, you are passing thru and your Lexus requires servicing, I strongly urge you to contact Peterson Lexus and ask to speak with Traci. More

When I call for an appointment for service, I always get in right away. The customer service is great, I just drive in and within a few minutes I have my car checked in and a loan vehicle ready to take out in right away. The customer service is great, I just drive in and within a few minutes I have my car checked in and a loan vehicle ready to take out. Recently, I made an appointment for my regular oil change and in addition needed a new battery. I made the appointment for a time that was convenient for me the following week. Then my battery wouldn't start and we had to jump it, so we decided I better get a new battery sooner than the other service. So we called and they got me in the next day. More

I find the service department easy to work with and to I find the service department easy to work with and to have a high quality of workmanship. I know when I drop my car off that i do not have to worr I find the service department easy to work with and to have a high quality of workmanship. I know when I drop my car off that i do not have to worry about getting it back correctly. The work has always been done correctly the first time. It is great that this dealership is also locally owned and operated. More