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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.4
579 Reviews

4395 Fayetteville Rd

Lumberton, NC

28358

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579 Reviews of Peterson Chrysler Jeep Dodge

August 25, 2024

Toyota maintenance service department Walking appt everything went well. perfects customer service no complaints thank for all you do More

by bs6535744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Aug 26, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to hear everything went smoothly with your Toyota maintenance at Peterson Chrysler Jeep Dodge Ram. Thanks for the kind words and support!

August 24, 2024

Everyone is so accommodating and professional. The service is always impeccable. They are all about solving any problem you may have with your vehicle. More

by CLARK.ADAM.DEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera Revels
Aug 26, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for the fantastic feedback, Clark! We're delighted to hear that our team at Peterson Chrysler Jeep Dodge Ram provided accommodating and professional service. We appreciate your support and look forward to assisting you with any future needs!

August 23, 2024

not what i expected, never again will i go here for anything or recommend anyone More

by rudycarranza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Sweat, Mike Pittman, Tony Blackmon
Aug 28, 2024 -

Peterson Chrysler Jeep Dodge responded

Hi Rudy. It's hard to see that you weren't satisfied with your experience. We strive to provide 5-star service and care to our customers and I apologize for missing the mark. If you are willing, I would appreciate the opportunity to learn the details of your visit so we can improve going forward. Please reach out when you have the chance. Thank you, Tony Blackmon - General Manager - (910) 812-1851

August 23, 2024

I stopped by to see when they could take my car for its 5000-mile service. They took it immediately and finished in 30-40 minutes. Special thanks to Curtis, excellent service rep. More

by RRVELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Aug 26, 2024 -

Peterson Chrysler Jeep Dodge responded

RRVELA, we're glad to hear Curtis and the team at Peterson Chrysler Jeep Dodge Ram provided such prompt service for your 5000-mile check-up. Thanks for sharing your experience!

August 22, 2024

The service was great but the price is a little much know everyone trying to recover pandemic you know we all suffered be nice as country would work together like we used too More

by DANNIEODUM1976
Recommend Dealer
Yes
Employees Worked With
Curt moser
Aug 23, 2024 -

Peterson Chrysler Jeep Dodge responded

Dannie, we appreciate your feedback and are glad to hear you received great service at Peterson Chrysler Jeep Dodge Ram. We understand the concerns about pricing and will take your comments into consideration. Thanks for sharing!

August 22, 2024

The thermostat on our Jeep Wagoneer went out on a trip from Mississippi to the NC OBX, near Lumberton. The dealership looked at it that day, overnighted the part and fixed it the next day. Gave us a renta More

by shermanrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda, Jason, Tony Blackmon
Aug 23, 2024 -

Peterson Chrysler Jeep Dodge responded

Sherman, we're so glad to hear that Amanda, Jason, and the team at Peterson Chrysler Jeep Dodge Ram could assist you during your trip. Thank you for sharing your experience! Safe travels ahead!

August 21, 2024

the services was slow to me. We got there around 9:45, had to leave and come back, and still stayed over 2 hours. More

by osoupama1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
River
Aug 28, 2024 -

Peterson Chrysler Jeep Dodge responded

We strive to deliver a seamless service experience for our guests, and we never intend to inconvenience them. I assure you that we will use this feedback to improve our efficiency in the future. If there is anything more we can do to assist you or anything else you would like to share, please don’t hesitate to contact me. Thanks, Tony Blackmon - General Manager - (910) 812-1851

August 19, 2024

The best deals and the fastest service around! This is my second car and I’lol be back again! More

by Niles Crank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Aug 19, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you, Niles, for stopping by to leave Peterson Chrysler Jeep Dodge Ram a wonderful review!

August 17, 2024

Great people to do business with. They are eager to help you find what you want. Thank you for your service. More

by JIM.ANITA2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Aug 19, 2024 -

Peterson Chrysler Jeep Dodge responded

Jim, thanks for the kind words! We're glad to hear you had a great experience with our team at Peterson Chrysler Jeep Dodge Ram. Enjoy your new vehicle!

August 16, 2024

Amanda and Jason in the service department are exceptional. They made the experience very positive and professional. More

by dlittlemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda and Jason in the Service Department
Aug 16, 2024 -

Peterson Chrysler Jeep Dodge responded

dlittlemann, we're delighted to hear Amanda and Jason provided such a positive experience at Peterson Chrysler Jeep Dodge Ram. Thanks for the great feedback!

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