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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.4
579 Reviews

4395 Fayetteville Rd

Lumberton, NC

28358

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579 Reviews of Peterson Chrysler Jeep Dodge

September 18, 2024

Very Friendly and efficient staff. Explained everything that was done. Will visit again.. thank you More

by GAILLASSITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Sep 18, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to hear our team at Peterson Chrysler Jeep Dodge Ram provided friendly and efficient service. We look forward to your next visit!

September 18, 2024

The service was pretty good. They let me know what I need to get done in the future. More

by REGINAMCCRIMMON02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Sep 19, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for reviewing Peterson Chrysler Jeep Dodge Ram! We look forward to assisting you next time!

September 18, 2024

This last visit was nice. Went in to have battery replaced. Noone came out trying to get me to trade my vehicle More

by tacwdc98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janeway Revels, Mike Pittman
Sep 18, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for sharing your experience! We're glad to hear that our team at Peterson Chrysler Jeep Dodge Ram provided a hassle-free visit. We appreciate your feedback and look forward to serving you again!

September 18, 2024

Janera was excellent to work with. She never once made us feel like we were aggravating her. Always there to help, even when she wasn’t “on the clock!” More

by rfields3381
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera
Sep 18, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear that Janera provided such excellent service at Peterson Chrysler Jeep Dodge Ram! Thanks for sharing your positive experience with us.

September 16, 2024

Mr. Curtis was polite and explained all that what was going to take place with my viehcle. More

by DENISE.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Moser
Sep 16, 2024 -

Peterson Chrysler Jeep Dodge responded

We are glad to hear that Mr. Curtis provided polite and helpful service during your visit! Thanks for choosing Peterson Chrysler Jeep Dodge Ram and for sharing your positive feedback!

September 15, 2024

Very nice and pleasing atmosphere and the customer service was very professional and helpful. Wonderful experience More

by KENNETHPOPE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Sep 16, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the kind words! We're delighted to hear that our team at Peterson Chrysler Jeep Dodge Ram provided a professional and helpful experience. We appreciate your support!

September 15, 2024

This is the dealer where I purchased my car. I always use them for service. Over all I have been satisfied. This time I made the appointment online ( I usually do). After I made the appointment More

by martinc31415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Sep 17, 2024 -

Peterson Chrysler Jeep Dodge responded

We appreciate your continued trust in us for your vehicle's service needs. It sounds like there was some confusion with our online appointment system, and we apologize for any inconvenience this caused. We are working to improve our processes and ensure a smoother experience next time. If you have any further concerns or need assistance, please reach out directly. Thank you, Tony Blackmon - General Manager - (910) 812-1851

September 14, 2024

Great place to see good new and used vehicles. Great service with the salesman and the financial team. More

by JKDM04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bryant and Gene Tanner
Sep 16, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for the fantastic review! We're glad to hear you had a great experience with our team at Peterson Chrysler Jeep Dodge Ram. Enjoy your new ride!

September 12, 2024

Over and beyond with the help the did more then they should have to get me going More

by Justice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Sep 16, 2024 -

Peterson Chrysler Jeep Dodge responded

Justice, we're delighted we could deliver an excellent experience! - Peterson Chrysler Jeep Dodge Ram Team

September 11, 2024

Took my truck in for warranty work and the dealership was trying to over charge on work. Took it to another dealer and didn’t have any problem. Terrible service More

by Jrozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Sep 12, 2024 -

Peterson Chrysler Jeep Dodge responded

Jrozier, I'm sorry to hear about your experience. We strive for transparency, accuracy, and fairness in our service, so this feedback is concerning. If you're open to discussing this further, please reach out at your convenience. Thank you, Tony Blackmon - General Manager - (910) 812-1851

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