Peterson Chrysler Jeep Dodge

The service staff went way beyond attending to my needs. Especially Jorge the service manager. Especially Jorge the service manager. More

1. When I called to inquired what does the multi point inspection is or does or includes, My service advisor couldn’t answer and had to call me back. Then it was explained when he did call that transmissi inspection is or does or includes, My service advisor couldn’t answer and had to call me back. Then it was explained when he did call that transmission fluid is not part of an inspection and i would have to specifically ask for one. This is a horrible policy. I shouldn’t have to micro manage things you guy charge money for. In a vehicle is a work vehicle it would make sense to check the most important features or components of a vehicle. Cause if they looked under the vehicle when rotating the tire or at any point they would have seen the leak. 2. The vehicle was allowed to leave the premises when there is an open recall that specifically states it can cause injury AND IT HAS TO DO WITH THE TRANSMISSION!! 3. 11 days after the service the transmission completely and dangerously failed. 4. Because of everything mentioned above. Now business, that provides for my family, will be down at list for a week. This will cause great hardship on the business and our family. I wasn’t aware of the recall until 09/28/24 when i was arranging a tow to the dealer who will perform, at this point, a new transmission. Now i could understand missing the leak, but letting me leave when there’s a serious open recall, AND NOT MENTIONING ANYTHING IS UNACCEPTABLE More

First Class! !!!!!!!!! Could not ask for better service and great experience in buying my truck. !!!!!!!!! Could not ask for better service and great experience in buying my truck. More

Terrible service , wasted my time, really annoying everything they have is over priced. There always trying to take advantage of people! I everything they have is over priced. There always trying to take advantage of people! I More

These folk are spectacular in everything they do, I enjoy going to the dealership. My sales agent was top of the line going to the dealership. My sales agent was top of the line More

Oil change was priced pretty high. Wrong service date was given as well. Need better follow up. Wrong service date was given as well. Need better follow up. More

The dealership was very clean and our salesman was very friendly. We were able to take home the vehicle that evening even though it was very late. friendly. We were able to take home the vehicle that evening even though it was very late. More

How long is the person that I spoke with and she seemed very nice and very helpful when I picked up my car she was extremely nice very nice and very helpful when I picked up my car she was extremely nice More

Great workers, explain and help with any questions asked and give guidance. Don't feel pushed while here. and give guidance. Don't feel pushed while here. More

Adrian was phenomenal, as a first time buyer he made the experience so smooth. Patrick was great in terms of getting me the best deal he could for my financial situation. experience so smooth. Patrick was great in terms of getting me the best deal he could for my financial situation. More