
Peterson Chrysler Jeep Dodge
Lumberton, NC
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577 Reviews of Peterson Chrysler Jeep Dodge
Two things: 1. Salesman AP and the finance gentleman did a great job and were very professional . But unfortunately one employee left a bad impression of the deale Salesman AP and the finance gentleman did a great job and were very professional . But unfortunately one employee left a bad impression of the dealership in our minds. Shannon Rouse was the most unprofessional employee in an automotive dealership that we have ever experienced. After a question came up about the BMW that we were looking at, he appeared agitated and told us he hated BMWs and wouldn’t have one if you gave it to him. A rather strange comment from an employee of the dealership…..several salesman overheard his comments and looked very uncomfortable. Two of them apologized to us later. It was almost a turning point for me…I came very close to asking my husband if he wanted to walk out, but we liked the car….. we like BMWs….. this is our 4th one. I know it’s a Toyota dealership but you sell other used models also…. Don’t put them down. 2. When we were getting ready to leave we discovered that there was only one key. This was disappointing….. We have asked AP to find out about the second key. You might want to get Shannon to pay for it….. 😎 He might think twice about his rudeness. More
Very nice people work there. I was in a year old grand wwagoneerthe power steering came on. I was traveling a while and still had 7 hours to go.. anyway they were very nice. I was in a year old grand wwagoneerthe power steering came on. I was traveling a while and still had 7 hours to go.. anyway they were very nice. More
Peterson Toyota is a good place to go to and shop for a vehicle and the store is clean and the staff is wonderful to. They help me purchase a new jeep compass by the way I'm very happy and satisfied with. vehicle and the store is clean and the staff is wonderful to. They help me purchase a new jeep compass by the way I'm very happy and satisfied with. Thanks so much Peterson Jeep, Chrysler,and Dodge!!! More
Continued to work through out the process to meet the customers budget. Friendly, caring, and professional. Way to go Tre’sean! I would recommend you to anybody! customers budget. Friendly, caring, and professional. Way to go Tre’sean! I would recommend you to anybody! More
This was my 1st service on my 2024 Jeep Grand Cherokee. Making an appointment was easy, the staff were very professional and I didn't have to wait long at all. Making an appointment was easy, the staff were very professional and I didn't have to wait long at all. More
I have always loved the work and service I receive from Peterson Toyota. Service is great. People are wonderful to work, especially Daniel and Mr. Anthony! Peterson Toyota. Service is great. People are wonderful to work, especially Daniel and Mr. Anthony! More
We had car trouble driving on I 95 from Florida. A nice man from sales directed us to the dealership and set us up with a service appointment. Our service writer was a lovely young women who treat A nice man from sales directed us to the dealership and set us up with a service appointment. Our service writer was a lovely young women who treated us like family.assuring us that if they would do everything possible to get us back on the road safely that day. We were on the road three hours later. While waiting for our repairs we were greeted by several people from the dealership who continued to treat us like family. The work was excellent and the charges were fair. Being treated so well as a somewhat stranded motorist will always be appreciated and remembered. This was the best car dealer experience I have ever had. We were even checked on by the gentlemen in sales who directed us off the interstate.My highest recommendation for these good people for service or sales. More