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Peterson Chrysler Dodge Jeep Ram

Nampa, ID

3.6
633 Reviews

5801 E Gate Blvd

Nampa, ID

83687

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Showing 633 reviews

December 28, 2020

Friendly environment makes you feel welcomed and is very attentive. Make small conversation while waiting for reply from companies to see if we passed the loan. Overall rating is great. More

by Macedo.rosalinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Rojahn
Jan 07, 2021 -

Peterson Chrysler Dodge Jeep Ram responded

Glad we could be of service! Thanks for allowing us the opportunity to earn your business!

December 24, 2020

We took our car in for oil.change and tire rotation and this is now the 2nd time our rotation has not been done. They also didnt wash our car or vacuum like they normally do. We take our cars here because More

by Rachel.lane129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Jan 05, 2021 -

Peterson Chrysler Dodge Jeep Ram responded

Rachel, We are very sorry your last couple of visits were not up to par. Our Service Director has indicated he has reached and resolved your concerns and issues. If there are any lingering issues that have not been addressed, please call our CUstomer Relations Manager Marie Wallingford at 208) 475-3088 directly.

December 21, 2020

First I am shocked that no one in the Qwik lube department was wearing a mask during a pandemic. Secondly I have asked my advisor to wash my vehicle and they did not. Third I had my tires rotated More

by lisa_0218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley Rojahn
Dec 22, 2020 -

Peterson Chrysler Dodge Jeep Ram responded

Hi Lisa, We are having trouble finding you in our system and our Customer Relations Manager Marie Wallingford would like to discuss this experience in more detail. We care about our customers and never want anyone driving away unhappy. Could you please call her directly at 208) 475-3088 so we can address the issues you mentioned? We appreciate your business and want to correct any problems so you feel comfortable coming back to see us.

Dec 24, 2020 -

lisa_0218 responded

Lisa Wilsey I was in there last week

December 16, 2020

Marie reached out to discuss concerns we had with a truck purchase, She was able to clarify issues.. She is a great manager, we'll certainly consider Peterson Ram for our next purchase! More

by C Lancaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Wallingford
Dec 16, 2020 -

Peterson Chrysler Dodge Jeep Ram responded

C Lancaster, we are very sorry your experience with our Internet Department was not the best. Our Customer Relations Manager Marie Wallingford will be reaching out to discuss. Her direct line is 208) 475-3088.

December 15, 2020

Sonny House (Salesperson) was very helpful and informative. He made the buying process smooth and timely. The dealership had the inventory, color and type of vehicle I was looking for. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny House
Dec 22, 2020 -

Peterson Chrysler Dodge Jeep Ram responded

David, we are happy that you found the buying process smooth and timely. We appreciate you and your willingness to allow us to earn your business. Congrats on that new vehicle!

December 08, 2020

Andrew was very kind, courteous, responsive and helpful with all of my questions and answered them brilliantly. He is the only other service tech that I have dealt with other than Jamie in-service who I wo More

by DjMartin2192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Jamie, Ashley Rojahn
Dec 14, 2020 -

Peterson Chrysler Dodge Jeep Ram responded

Thanks so much for the great review! We appreciate your business!

December 06, 2020

Jesse was polite & informative. Had my car gone over looking for the cause of my cars problem. When they couldn't find anything, he showed me how I could make adjustments myself. Something neither my h More

by Tmapple4d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Dec 14, 2020 -

Peterson Chrysler Dodge Jeep Ram responded

Thanks for taking the time to leave us a review. We appreciate it!

December 06, 2020

My wife and I were interested in purchasing a specific truck which Peterson’s had. We live out of state so we contacted Gus about the vehicle. I have to say I have not had a more pleasant experience in bu More

by steddiehoward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Ayala, Ryan McCabe
Dec 14, 2020 -

Peterson Chrysler Dodge Jeep Ram responded

That is great news! We love it when our customers have a great experience at our dealership. Thanks for allowing us to serve you!

December 03, 2020

Fantastic service by a friendly mechanic! Their mobile recall repair service was easy to schedule and very convenient. They scheduled my repair within 2 days of when I called to request it, repaired my sh More

by Happy Customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darryl, Ashley Rojahn
Dec 14, 2020 -

Peterson Chrysler Dodge Jeep Ram responded

Thanks for the great recommendation! We certainly do appreciate the feedback!

December 01, 2020

I had a great experience purchasing my Ram 1500. The financing process was easy and explained well. I would recommend Peterson Ram to anyone in the market More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Rojahn
Dec 14, 2020 -

Peterson Chrysler Dodge Jeep Ram responded

Thanks for the recommendation!

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