Peterson Chrysler Dodge Jeep Ram

Good Deal...Bad Service I was in the market for a used, sporty sedan. Peterson Stampede had a Cadillac CTS that looked great. I test drove it and it seemed pretty good. Th I was in the market for a used, sporty sedan. Peterson Stampede had a Cadillac CTS that looked great. I test drove it and it seemed pretty good. They were able to meet my budgeted price, but did so reluctantly. After I paid cash for the car and drove it for a couple of days, I realized that the sunroof would open on its own, the CD player worked intermittently, the trunk lid would not stay up due to worn lift supports and the passenger side, rear window switch would not operate the window. I first left a voice mail for the sales person that I dealt with about the trunk lid supports and did not did not receive a return call. I figured that since they gave me a good deal on the car, they did not owe me a return call. I then ordered the parts and performed the repair myself. I then left another voice mail and e-mailed my salesperson regarding the malfunctioning window switch. Again, no response. I then phoned the person who manages the internet sales, where my shopping experience started, and she was able to get the salesperson to call me back. He then told me that I could visit their Chevy store and get a decent price on the part. All I need to do is figure out how to get the part into the door. More

Great sales people! A++ old school negotiation w/mgrs I buy new vehicles every couple of years and have to deal with difficult sales people. This was my 5th vehicle from Stampede- you'd think it would get I buy new vehicles every couple of years and have to deal with difficult sales people. This was my 5th vehicle from Stampede- you'd think it would get easier and you'd be treated a little better. This time however the sales people were amazing! The managers are still old school sales negotiators however- so know your prices and be prepared to work for a good deal. Not just feel good about your deal, but to know you received a good deal such as invoice pricing and fair trade value. Dealers across the NW will provide this via phone calls and deliver vehicles for $800-$1000, yet somehow this old school sales style still lives on here. Absolutely zero transparency of the costs of the vehicles. I Love the service and folks here- just get disgusted with lack of transparent pricing and gimmicky internet pricing which is so low it is not available to any human with enough qualifications to hit all incentives and rebates. Sarah to her credit saved the deal with a next day contact to me, and Zane was so good the day prior helping me get past the hurdles of old school sales ...I was willing to make one last offer and Zane pulled it together. Best sales team I've ever worked with. Thank you. 1 Star on experience because of the delays and internet pricing game- but no reflection on the 5 star sales team ! ;) More

AWESOME EXPERIENCE. Going back for sure! We went in to look around at the new 2015 200's and the next thing we know, we drove off the lot with the dealership's first 2015 Chrysler 200C! We go We went in to look around at the new 2015 200's and the next thing we know, we drove off the lot with the dealership's first 2015 Chrysler 200C! We got paired up with Roland Rivera, test drove the car and knew it was exactly what we wanted. Then he, along with his team, did everything they could to make the final price and payments fit. They also gave an outstanding trade-in amount by nearly doubling the first estimate! Awesome experience and we will be going right back to get a new Jeep in the coming months! Thank you Stampede! More

Great! It was a great experience and I will definitely be back. I am excited to get my new Jeep Trailhawk in the near future! Steve was & has been a great he It was a great experience and I will definitely be back. I am excited to get my new Jeep Trailhawk in the near future! Steve was & has been a great help. More

this makes three! We wanted to buy a new truck, so we thought that we would come back to were we had bought a 300 and my wife's new jeep unlimited less than a year ago. We wanted to buy a new truck, so we thought that we would come back to were we had bought a 300 and my wife's new jeep unlimited less than a year ago. we had a trade that was paid for and in very good shape. we had are sights on a brand new ram 2500 Cummings. over all it was great to deal with Stephen and we started the deal a little late in the day after work, so we knew we had to finish the deal the next day. And it happen to be that next day was the wife and I wedding anniversary, this is were the dealing with the dealer ship could have gone a lot BETTER and faster! I had now idea that we were going to have that much dickering around to get a FAIR price on the trade!! we were there right at 6pm and we did not get out of there until after 8pm, needless to say that we did not get to go to the dinner plans that were made for that night. Don't get me wrong I do like a good dickering just as much as the next guy BUT in this case after being a good repeat buyer I would think that there would be a little bit less xx and more stream line of a deal! I feel that we got a fair deal in the end and I am very happy but I had to work for it ! not that we should have gotten anything given to us, but that kind of working and waiting should have never happen. In the end I am a happy customer that knows that we got a good fair deal and there will be many miles of worry free driving ahead of us, Thank you for your service ! More

Kudos to the salesman Carlos Diaz I would like to thank the staff at Stampede Dodge for the friendly and professional experience! The sales associate Carlos Diaz was very courteo I would like to thank the staff at Stampede Dodge for the friendly and professional experience! The sales associate Carlos Diaz was very courteous and professional and answered any questions that we had. I drove from Roy Utah to Boise Idaho to purchase the vehicle because of Mr. Diaz!! I will make future purchases from Stampede Dealerships! Thanks for the enjoyable experience! More

Outstanding Service. Outstanding Service and Great Communications!! This is why I drive 34 miles one way to have my vehicles serviced and repaired. Mert and his crews ar Outstanding Service and Great Communications!! This is why I drive 34 miles one way to have my vehicles serviced and repaired. Mert and his crews are well trained and experienced in what is required to keep my vehicles in top notch running condition. Thanks Mert! More

Oil change I was treated very rudely when my oil change package couldn't be found in the system. I called my Chrysler Care Manager to have her help clear this up I was treated very rudely when my oil change package couldn't be found in the system. I called my Chrysler Care Manager to have her help clear this up and the lady in service was even rude to her. The Chrysler rep had asked her to speak to the manager to clear things up and her response was "my manager is not available". I was extremely shocked at how the service gal treated me and even more shocked at how she treated my case manager who is with Chrysler Corp. It became clear that if things did not go smoothly the service gal was not equipped to handle or even be pleasant. I tried to apologize when it was all over and even said have a nice day when I was leaving, she chose to not even respond. After being treated this way on my very first visit to your service department I will not return. More

Darryl Chase and Service Team Working with Darryl has been and continues to be the best experience, with a dealership, that I have ever had. Darryl is one of those employees that Working with Darryl has been and continues to be the best experience, with a dealership, that I have ever had. Darryl is one of those employees that every business that offers customer service should take a great deal of pride in. The Service Staff, at Peterson Stampede, are all great to deal with. Thanks for the great service they provide. Ray Stokes 208-283-1316 More

Just bought a Dodge 1500 from Jared King My husband and I were driving around looking for a used truck within our budget. Peterson's was the 4th or 5th car lot we visited. Jared saw us lookin My husband and I were driving around looking for a used truck within our budget. Peterson's was the 4th or 5th car lot we visited. Jared saw us looking around and asked what we were looking for. He showed us a few trucks but none of them were really what we had in mind so we gave him our name and number and he said he would continue looking and call us when he found the perfect truck for us. We were test driving a dodge in Payette when we received a phone call from Jared. The truck we were test driving was not exactly what we wanted but it was close enough so we were planning on buying it. Jared sent us some pics of the truck he found for us. It was very similar to the truck we were going to buy but in better condition, less miles and the same price. We ended up back at Peterson's and bought our truck. Peterson's worked to get it within our budget and we walked away happy. Jared was very pleasant to deal with. If it wasn't for him, we would have bought from somewhere else and not have gotten exactly what we wanted. Thank you Jared for everything you did. We will definitely come back again when looking for our next vehicle. Katie Gonzalez More