Peterson Chrysler Dodge Jeep Ram

Truly Disappointed I would love to say that I had an outstanding experience with Peterson Stampede Dodge, but in the end I did not. I had started my search for cars look I would love to say that I had an outstanding experience with Peterson Stampede Dodge, but in the end I did not. I had started my search for cars looking and talking with various dealers across the country. When I stumbled upon Stampede Dodge I will say that I found some of the nicest and most genuine individuals to talk and do business with. I was an out of state customer planning to fly in and take delivery on a vehicle and I was quite honestly looking forward to meeting those who I had talked with in person. We had reached an agreement on a monthly payment price for the vehicle and I would be coming in three weeks later to take the delivery. I had put a retainer down on the vehicle, booked airline tickets, hotel rooms, and planned our 1500 mile drive home with our new Durango. 5 days before my husband and I were set to fly in and take delivery of the vehicle I finally received a copy of the paperwork to validate our purchase. The term indicated was 3 years longer than we had discussed. I had never, not once, discussed a term of this length with anyone at the dealership. Immediately I began calling to find out how we can rectify the situation as I was set to fly up there in a matter of days. There was clearly a miscommunication between a number of parties in what I was looking for in terms of “numbers”. Now I will say I should have verified the term when they presented the amount, but we had discussed term in the past and my assumption (now clearly wrong) was that it would be the term discussed. After spending all day on the phone I was basically told there was nothing they could do, what we had originally discussed would not be honored. Peterson Stampede Dodge boasts on their website about how they have been in business since 1982 and how they function on integrity and honesty. $3,500 would have been a small price to pay to keep that “integrity” in place. You see that was all they would have had to eat in order to rectify the situation. As an individual in the business world I understand that it does not make sense to sell something at a loss, but to be a good business in any area sometimes you need to eat your mistakes. That is what makes a good strong company. At the end of the day $3,500 would not impact their bottom line, it’s not something that was going to make them go into the red as a dealership, let’s be realistic. I had been working for this company for well over a month and I truly had the utmost respect for everyone I had talked to up until this point. Had they taken the initiative to correct the deal I would have had even more respect for them and they would have honestly gained a customer for life. Unfortunately that did not happen. More

Great experience Pleasantly surprised with a no pressure sales experience! Everyone we dealt with went above and beyond in making us feel welcomed in a no pressure fri Pleasantly surprised with a no pressure sales experience! Everyone we dealt with went above and beyond in making us feel welcomed in a no pressure friendly atmosphere and our salesman walked us through the looking and buying a vehicle that fit our needs within our budget from beginning to end and has been there for any questions or help with things that have come up. More

Great Service I wanted to buy a 2015 Dodge Challenger Scat Pack. I got to Peterson Stampede at about 7:00pm and wondered if i would have time to test the car i want I wanted to buy a 2015 Dodge Challenger Scat Pack. I got to Peterson Stampede at about 7:00pm and wondered if i would have time to test the car i wanted and to purchase it. But it was about 9:30 pm when i left there. This is for a company that usually closes at 8:30 pm. I was really surprised they stayed open till we could conclude my transaction. I was impressed with all the staff there and all the help they gave me. Then when it came time for me to buy the car, I found out i accidentally left my checkbook at home. But my salesman followed me 30 miles to get a check for the car. What service!!!! I have not seen service like that in a long time, where they actually treat the customer as they should be. I recommend this business for all your auto needs. More

Great No hassle or pressure experience First of all Clem Alvarez Our sales guy was awesome! We were already pre-approved with our Credit Union and wanted to have our loan with them. We alre First of all Clem Alvarez Our sales guy was awesome! We were already pre-approved with our Credit Union and wanted to have our loan with them. We already knew what vehicle we wanted. We were able to test drive, sign paperwork and take our new vehicle on a Friday night after work and still make it to dinner with friends. No hassle and no pressure just down to business with what we wanted. We love our new truck and would recommend Dodge Stampede to all of our friends and family!! More

Satisfied Customer They were absolutely awesome. From my first contact with Erika to the salesman, Zack. They were patient, understanding, helpful and over all the GRE They were absolutely awesome. From my first contact with Erika to the salesman, Zack. They were patient, understanding, helpful and over all the GREATEST. I will definietly return. Thank you so much to all those I met and dealt with, they were wonderful and not pushy at all. More

Great Service We purchased a 2015 Dodge Ram 3500. This was our first purchase from Stampede Dodge. What a nice truck. It had everything that we were looking for i We purchased a 2015 Dodge Ram 3500. This was our first purchase from Stampede Dodge. What a nice truck. It had everything that we were looking for in a truck, We first contacted Erika through the internet and she made an appointment the next day to look at the truck we eventually purchased. Clem did a good job of putting the deal together for us. He has also followed up two times since our purchase to see if we had any questions about the truck or how to use any of the optional items that we have on this truck and if we were satisfied with our purchase. More

M & R Perryman The experience my wife and I was great. We were done with tbe whole truck purchase in two hours. Ryan Johnson was very helpful, Courteous reassuring a The experience my wife and I was great. We were done with tbe whole truck purchase in two hours. Ryan Johnson was very helpful, Courteous reassuring and differently a professional. We are happy with our new Ram 1500 Sport. More

A lot of work Zach was amazing. He really went the extra mile to get me the Ram I wanted. Even after one of their sister dealers played some dumb games and wasted a Zach was amazing. He really went the extra mile to get me the Ram I wanted. Even after one of their sister dealers played some dumb games and wasted a bunch of our time, Zach got it handled and made the process of buying my truck as easy as possible. I would recommend the Petersons Dodge dealer in Nampa to everyone. From sales to finance, these guys know what they are doing! More

Awesome Experience This was the 2nd Jeep dealership that I had dealt with in a month time frame. I was greeted outside by Rob. He asked me what I was looking for and the This was the 2nd Jeep dealership that I had dealt with in a month time frame. I was greeted outside by Rob. He asked me what I was looking for and then took me over to what I was looking at (Jeep Trailhawk). After getting inside it, he explained how the vehicle worked and showed me some of the touch screen options for radio, heating/cooling, etc. After the test drive, we went inside to talk numbers. During this whole, stressful process, I felt comfortable that I was going to get a good deal. I wasn't hassled or pressured like I had been at the other Jeep dealership. Within 4 hours, I was walking out the door with a smile on my face because I felt like I was treated like a person, not just a sale. I would highly recommend Peterson Stampede for any vehicle. Rob is a great person who truly cares about getting the right vehicle and price for his customer. More

Couldn't have been better! This was my 3rd experience with a dealership in the last 6 weeks, and this was by far the BEST experience of them all! Wasn't sure I would get the $$ This was my 3rd experience with a dealership in the last 6 weeks, and this was by far the BEST experience of them all! Wasn't sure I would get the $$ amount I wanted on a trade-in, but they exceeded that amount, and I drove off the lot with a new Dodge Ram 3500 4x4! It is perfect!! Mike Corn did an exceptional job of working with us, his patience was outstanding, he truly listened and never pushed us in a direction we didn't want. Thank you for this experience!! We had not so good time with different dealership 2 days prior, was unsure how this dealership was, but I am so happy we gave Peterson Stampede a chance!! More