Peterson Chrysler Dodge Jeep Ram

Hidden details at close. First they wouldn't call or email me back about a pickup that I custom ordered and put money down on. Then it came in a month late which wasn't a big First they wouldn't call or email me back about a pickup that I custom ordered and put money down on. Then it came in a month late which wasn't a big deal until you get to the point that my sales rep wouldn't call me back so I didn't know what was happening. Thank God for Monte in sales management for taking my problems and solving them. When it came time to close the deal they added an item to my pickup and didn't want to remove it but I ended up paying for it. Wouldn't allow me finance myself and even tried to refund my down payment. Do yourself a favor never order any vehicle unless you have cold hard cash. If you need to drive to Florida to get the car you want then please do so you will be happier. More

New Jeep Purchase No issues. Excellent service by sales and service department staff. I would recommend this dealership to anyone for both auto purchase and vehicle se No issues. Excellent service by sales and service department staff. I would recommend this dealership to anyone for both auto purchase and vehicle service and repair. More

No games!! Very polite!! I loved that Kent Shurtleff was straight forward from the get go! No number games. Made things soooo easy. Love this place. I will return I loved that Kent Shurtleff was straight forward from the get go! No number games. Made things soooo easy. Love this place. I will return More

Received accurate description of service done Have had a very good experience bringing vehicle in for service or calling for information Especially when first moved to Idaho and wasn't sure what Have had a very good experience bringing vehicle in for service or calling for information Especially when first moved to Idaho and wasn't sure what difference was between California and Idaho More

New truck Steve is great! This is the 3rd vehicle that I have worked with Steve on. He is thorough and professional and he immaculate follow up. Steve is great! This is the 3rd vehicle that I have worked with Steve on. He is thorough and professional and he immaculate follow up. More

auto purchasing review Recently purchased a new 2018 Ram truck from Jakue Logue at the Nampa Dealership. I t has been eleven years since considering a new truck. We visit Recently purchased a new 2018 Ram truck from Jakue Logue at the Nampa Dealership. I t has been eleven years since considering a new truck. We visited three dealerships twice each to explore the idea and get questions answered.. Jake was very up front in answering our questions and getting answers to those he did not know. He was easy to talk to and discovered some common history. I would highly recommend Jake as someone to see if needing a vehicle. More

Switched from Toyota and Honda to the Pacifica We worked with Scott Anderson when switching from Honda and Toyota products to a new Pacifica. I was skeptical that I would like a Chrysler minivan, We worked with Scott Anderson when switching from Honda and Toyota products to a new Pacifica. I was skeptical that I would like a Chrysler minivan, but after doing the research, it seemed like a great option for our family. The safety and technology features are amazing and there is a lot more room in our 2017 Pacifica than in the Odyssey. Working with Scott was great! He is very low pressure and focused on finding the car that has the features and price you want. We have always purchased Toyota vehicles from Peterson and I would recommend a Peterson dealer no matter what brand you buy. I think the Peterson approach is honest - no game playing or high pressure tactics. We are very happy with our experience. The only thing I rated a 4 instead of a 5 was facilities because they were remodeling. The construction was a little loud, but I am sure the results will be great. More

Sad day for sales If you want to finance a vehicle you should be good. Don't go in with a cash offer. The price listed online is not really the price of the vehicle unl If you want to finance a vehicle you should be good. Don't go in with a cash offer. The price listed online is not really the price of the vehicle unless you use their financing. My price listed was 33K but because I didn't want to go through them, the price of the vehicle went up to 37K. Then the sales manager comes back and says, "we'll, why don't you just finance with us for the next 6 months and then you can get your own financing, WHAT, WHY? Terrible bait and switch pricing. I will never go back. More

Excellent Dealership - Very conscientious of their customers We had a few kinks in our car deal - I cannot say enough about how this dealership cared about me! They made everything right and went ABOVE and BEYO We had a few kinks in our car deal - I cannot say enough about how this dealership cared about me! They made everything right and went ABOVE and BEYOND to make certain I was happy! I will be back for every car from now on! Well worth the trip from Twin Falls to deal with these great people! More

Great Experience! The staff always seems upbeat and happy to be there but a huge shout out to the salesman for his honesty and dedication to finding me the perfect car The staff always seems upbeat and happy to be there but a huge shout out to the salesman for his honesty and dedication to finding me the perfect car within my budget and without being pushy. I love my new car and have never had a better car buying experience :) More