Peterson BMW

Great dealership! I travel 2 hours to come to this dealership because I trust them and have never had a problem with their service. I would recommend them highly. I travel 2 hours to come to this dealership because I trust them and have never had a problem with their service. I would recommend them highly. More

Helpful and kind staff Ryan was very helpful getting me scheduled for a day I could have the use of a loaner vehicle. Car was serviced quickly and came back clean. Only feed Ryan was very helpful getting me scheduled for a day I could have the use of a loaner vehicle. Car was serviced quickly and came back clean. Only feedback- I was looking forward to shopping the new BMWs while I was there for service but I think the lot now only features used cars of various makes and models? Seems like a missed opportunity for new sales or upgrades. More

Small in size, big on service I just recently relocated to Boise and needed to have my 2014 X6 serviced. Coming from a much larger city where I had been a customer for over a deca I just recently relocated to Boise and needed to have my 2014 X6 serviced. Coming from a much larger city where I had been a customer for over a decade I wasn't sure what to expect in Boise. Well, Ryan McCalla took great care of me and my vehicle. Very knowledgeable and was always available to answer any questions and get back to me via calls or texts. I would certainly recommend Ryan and the service team at Peterson BMW. More

Excellent service Even if I didn't love my car, I'd still return to Peterson BMW because of the service excellence. Every time I've gone there the staff has been friend Even if I didn't love my car, I'd still return to Peterson BMW because of the service excellence. Every time I've gone there the staff has been friendly, professional and incredibly accommodative. More

Pleasant staff. The only reason(s) I didn’t leave five stars: -No loaner vehicle to be given. -Inside of vehicle not cleaned after a $7000.00 job. The only reason(s) I didn’t leave five stars: -No loaner vehicle to be given. -Inside of vehicle not cleaned after a $7000.00 job. More

I have had nothing but excellent experiences. I have been dealing with Peterson BMW for many years. The level of service is excellent. I also appreciate the friendliness of all the people who ha I have been dealing with Peterson BMW for many years. The level of service is excellent. I also appreciate the friendliness of all the people who have taken care of my cars. More

Excellent Customer Service Ryan is professional and manages several aspects of car service. I would imagine that working service for BMW is not an easy job, as BMW owners (espec Ryan is professional and manages several aspects of car service. I would imagine that working service for BMW is not an easy job, as BMW owners (especially) can be pretty particular. Every encounter I've had with Ryan and their service and parts department has been 'big-city-excellent,' even in a smaller area like Boise. Thank you Ryan for being a great asset to Peterson! More

Treated very well, BUT I was treated very well but, unfortunately, the repairs were unsuccessful and my car had to be returned for a 2nd effort to correct the problem. I was treated very well but, unfortunately, the repairs were unsuccessful and my car had to be returned for a 2nd effort to correct the problem. More

New tires for my X4 Ryan is very professional and helpful. He always returned my calls promptly. His tire quote has by far the lowest for my X4. It is a pleasure deali Ryan is very professional and helpful. He always returned my calls promptly. His tire quote has by far the lowest for my X4. It is a pleasure dealing with him. More

Seamless Transaction, Attention to Detail - Staub Spiegel Staub Speigel and his team worked hard for our business and made us feel like our transaction mattered. Good customer service is hard to come by thes Staub Speigel and his team worked hard for our business and made us feel like our transaction mattered. Good customer service is hard to come by these days, but Petersen treated us fairly and listened to our unique needs. Staub is knowledgeable and earnest about the product, without being persistent or aggressive. It was a pleasant experience overall and we would heartily recommend Petersen to family and friends. More