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Peterson BMW
Boise, ID
1,400 Reviews
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August 10, 2022
$175 for an oil change and no car wash after the service work was completed. But there is a voucher for a car wash I was told, after receiving no voucher after picking up the vehicle. Seems like a very poor work was completed. But there is a voucher for a car wash I was told, after receiving no voucher after picking up the vehicle. Seems like a very poor value as I could have done the oil change myself with full synthetic for over $100 less. I went to the dealer to try to preserve the CPO status of the vehicle. I understand there is general cost/overhead to account for but $175 still seems rather excessive for this basic service. The general admin of the dealership is friendly and helpful. The service department will pretend like they are on your side but are generally just interested in bilking you for as much money as possible. More
by jeffrey.harlow
Employees Worked With
Ryan McCalla
August 06, 2022
I recently took my wife’s BMW in for new tires, alignment, and a exhaust cooler recall. All the work was completed the same day, with a video of all work completed as well as a comprehensive vehicl alignment, and a exhaust cooler recall. All the work was completed the same day, with a video of all work completed as well as a comprehensive vehicle inspection. When I picked up the vehicle, I was pleasantly surprised, that the bill was actually lower than the original quote! As always, Madison was very professional and friendly. I would highly recommend this dealership to everyone with maintenance needs, or when purchasing a new vehicle! More
by Brian
Employees Worked With
Madison, Tonya Arsenault
August 05, 2022
Best customer service in Boise Idaho Bar none Petersen BMW is the best dealership I have ever worked with...People buying a BMW should buy from Petersen Motors BMW. BMW is the best dealership I have ever worked with...People buying a BMW should buy from Petersen Motors BMW. More
by holmerd
Employees Worked With
Selver Cecunjanin -Mike Jenkins, Tonya Arsenault
July 30, 2022
Service was exceptional. Kept me informed throughout the whole process. Waited for diagnosis the used shuttle service to my home which was quick. No waiting. Kept me informed throughout the whole process. Waited for diagnosis the used shuttle service to my home which was quick. No waiting. More
by R Lee
Employees Worked With
Madison White
July 28, 2022
The staff at Peterson BMW is top notch. From the sales people to service. I have always been treated on a professional level. The service department is GREAT and the service work is done r From the sales people to service. I have always been treated on a professional level. The service department is GREAT and the service work is done right. More
by Bogey golfer
Employees Worked With
Madison (BMW service)
July 22, 2022
Great buying experience with knowledgeable, helpful staff. No pressure to buy extras. They even picked us up at the airport when we returned to pick up our car. They went out of their way to be helpful staff. No pressure to buy extras. They even picked us up at the airport when we returned to pick up our car. They went out of their way to be helpful. More
by byron
Employees Worked With
Mike jenkins and selver and the accessories dept manager
