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Peters Chevrolet - Service Center

Longview, TX

4.3
52 Reviews

52 Reviews of Peters Chevrolet - Service Center

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September 20, 2023

Peters Chevrolet treats their customers with the greatest respect and does very competent work. You should be very proud of your staff. I was very impressed with the entire staff from the service department, More

by dbrooks00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Smith Chad is such a nice young man, very personable, and did everything I wanted done. The two ladies in the office were very nice, also.
September 10, 2023

Always respectful and aware of my time and vehicle's information. They offer complimentary shuttles and snacks. Free Wi-Fi and electric plugs. Most of all they care about your questions and anticipate a More

by Harv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
January 14, 2023

Kelly did a great job keeping me informed and getting my son back in the road. She was awesome!!! More

by Texasbowhunter45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Dugan, Terri Frost, Danny Cox
August 30, 2022

MADE AN APPOINTMENT FOR 10:30 THIS MORNING AND AT 3:45 PM THEY TELL ME IT WILL TAKE 24 - 48 HOURS BEFORE THEY CAN CHECK IT! WHAT IS THE POINT OF MAKING AN APPOINTMENT? More

by CHOCOHOLIC369
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
HUNTER
August 28, 2022

Amazing experience! Hunter was exceptional and the whole process was on point. Will only come to peters for any issue I have with my car! More

by mach417201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter
August 17, 2022

broke down 45 miles from dealership. They sent a rollback, found and fixed my problem. Back on the road! More

by homerseafood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dugan, Brian Botkin, Terry Crank, Wayne Batten, Hugh Carruth, Danny Cox, Robby Bunch
July 26, 2022

Mechanic tore up transmission cable while installing new transmission. Would not admit it, Orr GMC repaired and admitted what happened! Sorry service! More

by Dpstroman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service center
July 18, 2022

Dealership did work in timely manner. Got truck back Al recalls we’re done and crankcase filler C/O. But the remote fob will not lock are in lock doors now. More

by Robdogsarge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
June 17, 2022

We appreciate that they didn’t hold our vehicle while ordering a part. It was taken care of the same day the part came in. The service was very quick and efficient. More

by Kbaus45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
June 15, 2022

I’m very pleased with our service experience Samuel in the service department took well care of me, soon as I drove up I was greeted and he kept me updated ! Thank you for all your help Sam I will continu More

by Lorena jaimes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel
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