Peter Gunn Auto Sales
Webster, NY
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1 Review of Peter Gunn Auto Sales
BUYER BEWARE! Sketchy with a side of bait and switch is what this was. Was interested in a F150 for the internet advertised price of 23,995. We even negotiated to 2 Sketchy with a side of bait and switch is what this was. Was interested in a F150 for the internet advertised price of 23,995. We even negotiated to 23,518. Did everything on my end including bank approval with VIN#. Ran car fax which came back with 2 owners, when they said there was 1. Credit card given for deposit to hold for a few days, as we had to travel to get it. Proof of Internet price and messages of negotiated price saved in our records. Days go by, the day we're on our way, they changed their mind. Price increased by $1,000. "Their mistake" was the only explanation given. Apologizing perfusely. We go there as planned thinking they would hear us out, and the owner and the truck weren't there....even though he was expecting us. Tried calling his cellphone to no avail. Another employee pulls in and informs us of an address where he and the truck might be (a furniture store that he also owns) we arrive there, we were not addressed right away and could hear him and other employees laughing about someone they know getting a bunch of DWI's with lots of vulgar language with customers present. My husband and I were disgusted with the inappropriate behavior as they continued to talk vulgarly as we glanced at the furniture waiting to be noticed. Finally we were approached and we told them who we were and why we were there. The owner asked us to come outside to look at the truck. Walking to the truck, I mentioned how they made a mistake and how we're taking it for the price we negotiated and the owner then says never mind, he's not selling us the truck, and retreats inside. My husband asks if he can look at the truck and he says no, he has no time for us after I said that. I take a minute to myself and go back inside to ask if he's serious and if he is, I'll be contacting the attorney general and better business bureau and he informs me to go ahead and I should leave. He has others interested in the truck. The truth comes out! Other people interested = raising the price. To top it off, the person he was speaking with when we got there informs me he is his attorney and the owner simply made a mistake. We said "that's not how you run a business, you should make right on your word". His attorney nodded as if he agreed then Said "it is bad business, but it's our business". We felt unwelcomed, and quite baffled by the unprofessionalism by everyone who was there. We will never return and intend to spread the word warning others. More