Peter Boulware Toyota

I had a very positive and productive experience with Legacy Toyota Car Salesman Ron Horton. He had done all the research and received customer prior approval before I visited the dealership. His kn Legacy Toyota Car Salesman Ron Horton. He had done all the research and received customer prior approval before I visited the dealership. His knowledge of the auto sales business policies, procedures and finance process is commendable! More

Dealer quoted me a price via text message. I contacted them via telephone and they confirmed tbe price was accurate. "Our new used manager is trying to make deals for the end of the month." Guess wha them via telephone and they confirmed tbe price was accurate. "Our new used manager is trying to make deals for the end of the month." Guess what price they would not sell the car for? The one that they quoted me twice. Then they asked me what I would pay, said they'd "work on some things and call me back." Think they called? Of course not. Bait. And. Switch. More

Worst Dealership in Tallahassee, FL This place seriously does not know the true meaning of quality service. I've been calling for hours straight about talking to the head service manager This place seriously does not know the true meaning of quality service. I've been calling for hours straight about talking to the head service manager about my recent service. I believe I am getting the runarounds by these people. First, if I am making a phone call with a specific advisor, and explaining my car issue to them. I would at least expect them to be one helping me and not passing me on to someone else. These people here, do this A LOT whenever, I come for service. I've had too many different advisor and ALL of them are terrible. This one guy MIKE, can't even get up from his desk and look for me to explain the final details or give me an update. This man is lazy and clearly does not know meaning of service! My car is giving me the same issues from before and no one here seems to be addressing the underlying issue. If something happens to me, my parents have every right to sue to this place because you didn't do your xxxx job from the beginning! More

Overall, experience was good. I give Joe Manning 5 stars...excellent service & professional. The wait time & the finance person not so great. Also, your apps & the entune account are frustrating. Th stars...excellent service & professional. The wait time & the finance person not so great. Also, your apps & the entune account are frustrating. The finance person was not much help. Joe sat with me a long time to help figure out some of it...I still have questions. However no one has returned my call on these isssues. More

Service was very good, Moses (mechanic) kept me informed and dealer got me in and out quick. Labor was cover under warranty and the parts were just what I thought prior to scheduling. and dealer got me in and out quick. Labor was cover under warranty and the parts were just what I thought prior to scheduling. More

PLEASE STAY AWAY AT ALL COSTS!!! I LEASED A 2020 TACOMA ON SATURDAY, AND WHEN THE DEALERSHIP DELIVERED THE TRUCK, THEY ONLY BROUGHT ONE KEY. PROMISED TO DRIVE KEY OUT ON MONDAY, BUT AFTER 3 DAYS I STILL HA ON SATURDAY, AND WHEN THE DEALERSHIP DELIVERED THE TRUCK, THEY ONLY BROUGHT ONE KEY. PROMISED TO DRIVE KEY OUT ON MONDAY, BUT AFTER 3 DAYS I STILL HAVE NO KEY. FINANCE MANAGER IS THE RUDEST PERSON THAT IVE EVER MET. HE TREATS CUSTOMERS LIKE THEY ARE 4 YEARS OLD, AND SALES STAFF SEEMS TO BE INCOMPETENT. I HAVE NOW SPENT 3 DAYS TRYING TO GET MY KEY AND TRYING TO GET MY GPS TO WORK, BUT THE SOFTWARE ON THE BUILT IN GPS DOES NOT WORK AND LEGACY REFUSES TO SEND SOMEONE OUT TO GET IT WORKING. DONT LET THIS DEALERSHIP FOOL YOU. THEY ACT LIKE THEY CARE ABOUT YOU, BUT AFTER YOU SIGN ON THE DOTTED LINE, THERE IS NOBODY TO BE FOUND TO OFFER ANY CUSTOMER SERVICE. THERE ARE OTHER ISSUES AS WELL, BUT I DONT HAVE ENOUGH SPACE TO TYPE THEM ALL OUT. THE SHORT IF IT IS LEGACY TOYOTA COULDNT CARE LESS ABOUT THEIR CUSTOMERS AFTER THE SALE, SO DO YOURSELF A FAVOR AND BUY YOUR NEXT VEHICLE FROM SOMEONE ELSE!! More

Had vehicle service at legacy Toyota Jessica, greeted me Had vehicle service at legacy Toyota Jessica, greeted me when I came While waiting for vehicle to be serviced, she made sure I was okay Vehicle h Had vehicle service at legacy Toyota Jessica, greeted me when I came While waiting for vehicle to be serviced, she made sure I was okay Vehicle had to have repairs. She kept me up to date. Vehicle ready when promised Martha L Saunders More

Always good service never any problems and enjoy the VIP lounge and Jimmy Johns sandwiches, sodas, water and the snacks. Will go back if/when I am in the market for another Toyota lounge and Jimmy Johns sandwiches, sodas, water and the snacks. Will go back if/when I am in the market for another Toyota More

Richard was an amazing help! I am completely in love with my new Highlander. I recommend Richard for any car deals, he knows what he is doing!! Thank you!! my new Highlander. I recommend Richard for any car deals, he knows what he is doing!! Thank you!! More

This was my first time buying a car, and they both helped make the process super smooth. I found a car I loved in maybe 15 minutes of being there, and I was driving home in no time. Highly recommended! make the process super smooth. I found a car I loved in maybe 15 minutes of being there, and I was driving home in no time. Highly recommended! More