Peter Boulware Toyota

No hassle, streamline service in a very professional environment. Facility is top notch and accommodating. Multiple areas to relax, rather upstairs or downstairs. Recommended for sure! environment. Facility is top notch and accommodating. Multiple areas to relax, rather upstairs or downstairs. Recommended for sure! More

Today I picked up my car after it was serviced. It reeked of cigarette smoke, the glove box and center console had been riffled, and the pockets behind the seats were dumped out. I called and emailed the dea of cigarette smoke, the glove box and center console had been riffled, and the pockets behind the seats were dumped out. I called and emailed the dealer and received no response or explanation for my car being returned in this condition. I have used Legacy Toyota for over ten years and never had anything but excellence service. This is the first time I used the dealership since it changed to Peter Boulware. More

Excellent Service Adviser Alan Blackburn is: honest quality-driven knowledgeable competent courteous professional consistent Mr Alan Blackburn makes Peter Boulware Toyota SHINE! Many return customers. quality-driven knowledgeable competent courteous professional consistent Mr Alan Blackburn makes Peter Boulware Toyota SHINE! Many return customers. More

Jessica Jackson and Julian Weaver did a fantastic job helping me find and purchase a new vehicle. I really appreciate everything they did for me. They were very very helpful. helping me find and purchase a new vehicle. I really appreciate everything they did for me. They were very very helpful. More

Made an appointment for oil change and a few minor concerns. Everyone was friendly, helpful and polite. Everything was taken care of. I especially liked that Ron mentioned, without my asking, that al concerns. Everyone was friendly, helpful and polite. Everything was taken care of. I especially liked that Ron mentioned, without my asking, that all the fluids were topped off and the air pressure in the tires was checked. More

I bought an abandoned Sequoia from an auction and needed a master key before I could attempt to figure out why the truck was left and not being driven. After 3 locksmiths failed to complete the task, I begr a master key before I could attempt to figure out why the truck was left and not being driven. After 3 locksmiths failed to complete the task, I begrudgingly towed my truck to Pete Boulware Toyota. I’d heard nightmares about costs of dealer service departments at other dealers. The parts department had already provided me with a key code and was very friendly, knowledgable, and the cost was less than half of what I was initially quoted, so I remained hopeful. Mark Hunter patiently listened to me while he got the information off my truck and helped me determine the appropriate course of action. When the truck was finished I expected to be handed a key and a bill and pointed towards my truck. When I was told my truck ran smooth my ears must’ve perked up like a puppy dog, then I was told to follow Mr Hunter and they would bring my truck around, I felt like I’d hit the lottery. Sure enough, after a few minor repairs(fusable link, and properly sized battery, reseed computer), they had completed what the locksmiths were unable to do. My truck not only had a brand new master key, it was now a running/driving vehicle that received a multi-point inspection and was given a clean bill of health and new lease on life. It is now our kid-hauler and it may well be the best running engine I’ve ever had in a truck. Maybe best running engine I’ve had, period. Had the locksmiths been able to make that key, I likely would have a key, and a not running Sequoia. The folks at Pete Boulware may not realize it, but they saved me from my self on this one and turned what may have been a bad gamble into a home run. The cost was mostly labor and I would gladly pay it again. The tech was thorough and Mr Hunter and the other service dept staff was friendly, knowledgable, and I will recommend anyone with a Toyota, just take it to this service department. For any of your repair needs. Trying to save a buck on something might cost you a lot more in terms of both time and money in the long term More

Ashley is the best she really helped me get a car and very helpful.Herb was a good sales man.Eveyone that works for Toyota are very nice people they are eager to help very helpful.Herb was a good sales man.Eveyone that works for Toyota are very nice people they are eager to help More

We went in to get our 2014 Toyota repaired and ended up buying the car of our dreams -- a 2021 Toyota Avalon. The place is totally low pressure -- none of that "car salesman" pitch. No pressure at all. Ala buying the car of our dreams -- a 2021 Toyota Avalon. The place is totally low pressure -- none of that "car salesman" pitch. No pressure at all. Alan Blackburn will be our service manager for life. There was no charge on the main problem they fixed (on our old car) and minor charges for small purchases we made. Jim Bell was our "salesman" if you can call him that. To us, he was a cheery educator and showed us various models -- no rush at all. Although we were not going to buy, he did not make us feel rushed. We spent all day there and ended up with the perfect car for us. Later, I called a couple to times to ask him questions. He spent the time with me -- compare this to the sales people who don't know who you are once you've signed on the dotted line. The price was right, we got what we wanted on our trade-in, which we considered to be in excellent condition. And Brandon got us an additional discount. Papa Fred is terrific. Today's cars are a giant computer and he took the mystery out of it. Full of life and good humor, he taught us the essentials in about an hour and urged us to come back for another tutorial if we wanted it. We could come back as often as we liked. Finally, the icing on the cake. I was afraid to drive the new car through what I thought was a small opening and asked a random "employee" to move the other car. He said no problem and got into my car and drove it through. Then he gave us directions for getting home. Turns out that man was the General Manager with hundreds of people working for him. All in all, this was the best experience we have ever had in a car dealership. More

There was poor communication about whether my truck was done with service...leaving me to have to keep the rental car another day and make another trip back. Kyle did not keep his promise of calling me ea done with service...leaving me to have to keep the rental car another day and make another trip back. Kyle did not keep his promise of calling me early that day...instead called me hours later when I had to goto work. More

Sales process was somewhat lengthy and seemed disorganized. My major concern is this. The vehicle came with numerous features such as ELO GPS, and many others. I would have liked a written itemiz disorganized. My major concern is this. The vehicle came with numerous features such as ELO GPS, and many others. I would have liked a written itemization of the features, how long they are good for, and how much they will cost to extend? Also, I believe the vehicle comes with a certain number of "free" oil changes. None of this was explained to me. I an requesting a follow up on this. More