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Pete Moore Chevrolet
Pensacola, FL
2,953 Reviews
The Pete Moore Automotive Team is locally owned and operated since 1981 and stocks 1,000+ new & pre-owned vehicles, features award winning service departments, an extensive parts & tire inventory and an on-site collision center. Many of The Pete Moore Automotive Team members have been with us for 20+ years and many of our thousands of satisfied customers have been with us just as long, with many families that are 3rd or even 4th generation customers! Pete Moore proudly supports local schools and charities including the Santa Rosa Kids House, Covenant Hospice, ARC Gateway, Miracle League of Pensacola, Driver’s Education Vehicles and the Pete Moore Safe Shores Program.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,953 reviews
May 26, 2008
I am so disappointed in Pete Moore Volkswagen in Pensacola, FL... As a long time resident of this part of the Gulf Coast as well as a 3-time VW owner - I really suggest going to Mobile or maybe Tal Pensacola, FL... As a long time resident of this part of the Gulf Coast as well as a 3-time VW owner - I really suggest going to Mobile or maybe Tallahassee if you want good service & prices. (The Ft Walton Beach VW dealership is pretty heinous, too.) My main complaint is them quoting me, after 7 or 8 phone calls, a general ballpark figure for my newer, excellent condition trade-in, then getting out there (almost 46 miles roundtrip) to find they never did any research on my trade-in, never made any calls or looked at any figures as they implied they had. They basically blew smoke up my a** just to get me out there to say "Oops - looks like we can offer you $3,000 less than we quoted you." Then to bring the manager over who called me 'sweetheart' and beat around the bush with, "Well what if we COULD get you what we quoted you?" and "What were your payments on the trade-in?" As well as all sorts of other tomfoolery... If they quoted me a price and I'd been working with their salesman for over a week and they knew the trade-in was the only roadblock to buying their vehicle why mess around? Why waste my time? And WHY on God's green Earth would they use terms like 'sweetheart' to an independent female client who is trying to make a business deal with them?? All around bad experience and will NEVER go back to Pete Moore. Women who don't want to be treated like idiots or spoken down to I REALLY suggest avoiding this dealership! More
by GulfCoast
Employees Worked With
Rick
January 26, 2007
When it came down to doing the financing, Darren Skitt assumed that I wanted an extended warrenty and added it to the total price of the vehicle. When I tried to get the vehicle refinanced I couldn't beca assumed that I wanted an extended warrenty and added it to the total price of the vehicle. When I tried to get the vehicle refinanced I couldn't because what I owed was 3000 dollars more than what the vehicle was worth. More
by acoustifunk
August 03, 2004
I've taken a vehicle in for non-warranty work and they "discovered" problems that were not problems when I took it in. I've taken in a vehicle for warranty work, and the service is not better. They are "discovered" problems that were not problems when I took it in. I've taken in a vehicle for warranty work, and the service is not better. They are not good about follow-up phone calls to keep you informed about the status of the work. Twice I found my vehicle in the parking lot, when I was told it was back in the bays being worked on. They talk a great game, but they don't back up their talk. The staff is friendly, but in a village idiot way. More
by chevybuyer
