418 Reviews of Pete Mankins Nissan - Service Center
Too expensive , no discussion of my low tire problem I won't return, doubly expensive, no wash, vacuum either. McLarty Ford, Gregg Orr Classic,does it all for 30.00, 6 quarts of synthetic I won't return, doubly expensive, no wash, vacuum either. McLarty Ford, Gregg Orr Classic,does it all for 30.00, 6 quarts of synthetic More
Customer Service in Service Department My Engine light came on and I called Pete Mankins Service Center and they had someone come to my job and pick up my car to have it checked out. And b My Engine light came on and I called Pete Mankins Service Center and they had someone come to my job and pick up my car to have it checked out. And brought it back to me in a few hours. Excellent Service More
Very professional and very guick Had door handle broken driver’s side outside. So as part came in mankind service department called was out within 30 min very pleased with their servi Had door handle broken driver’s side outside. So as part came in mankind service department called was out within 30 min very pleased with their service department. More
Great service!! Great and easy service. They take care of whatever your vehicle needs, whether it’s an oil change to a transmission replaced!! Always friendly and m Great and easy service. They take care of whatever your vehicle needs, whether it’s an oil change to a transmission replaced!! Always friendly and makes me feel taken care of when I arrive and leave. More
Small town courtesy Friendly staff, quick service, great coffee, clean and excellent sales! The whole team, from the time I pulled in to pulling out , was exceptional! Th Friendly staff, quick service, great coffee, clean and excellent sales! The whole team, from the time I pulled in to pulling out , was exceptional! Thank you More
Oil change Traveling back home and they got us in and out in under an hour plus washed the vehicle. Thanks for the great service. Very 😊 happy. Traveling back home and they got us in and out in under an hour plus washed the vehicle. Thanks for the great service. Very 😊 happy. More
Service on Sentra Love the staff and quick service on our new Sentra!! They take care if you and we couldn’t ask for nicer people!! We were taken very good care of at P Love the staff and quick service on our new Sentra!! They take care if you and we couldn’t ask for nicer people!! We were taken very good care of at Pete Mankins!! More
Worst customer service EVER!!!! Took my vehicle in for a recall and the AEB light started coming on. Called the service center and they had me drop my vehicle and agreed to take me t Took my vehicle in for a recall and the AEB light started coming on. Called the service center and they had me drop my vehicle and agreed to take me to my appointment that I said would be brief. When I called and told them I was ready, I had to wait 40 minutes for someone to come back and pick up. The service manager said they reset the sensor and if the problem happened again I would have to leave the vehicle. Guess what problem happened again. Called back and now the guy says I will have to make three trips and stay and wait for them to fix it...one for them to look at it, two to order a part, and three to fix it. Who has ever heard of such nonsense!!! He also said they couldn’t put me in a temporary vehicle because it would only take an hour to fix. Again BULL!!! Stay away from this place who puts no value in taking care of their customers. More
Fast and courteous Your service is usually perfect, just as it was this time! Courteous staff and great explanation when a question was asked Would definitely recommend Your service is usually perfect, just as it was this time! Courteous staff and great explanation when a question was asked Would definitely recommend your service department! More
Friendly - Courteous - Helpful I live in Arkansas and brought my Texas truck in for a $7.00 TX license inspection. I am always embarrassed for taking up a service department's time I live in Arkansas and brought my Texas truck in for a $7.00 TX license inspection. I am always embarrassed for taking up a service department's time for only a $7.00 inspection - especially for a non-Nissan vehicle. But, they were the friendliest and most courteous service department I have seen in many years. John Johnson immediately greeted me and ran my truck through the inspection, quickly and without any sign of dread or reluctance. He made me feel exceptionally welcome. Also...while I was in the service lounge, Randy Hickson came in and spoke with a woman about her car's service. I was so impressed with how he explained the service performed and the charges, slowly and thoroughly, and in such a respectful manner so she could understand exactly what was happening. I really admired his kindest. I do not live close to Texarkana, but if I ever wanted to buy a Nissan vehicle, there is no doubt that Mankins' would be the dealer I would RUN to. Thanks, gentlemen!!!!! More