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451 Reviews of Pete Mankins Nissan - Service Center
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October 08, 2020
Auto would not start,Brought to dealership to have Auto would not start, Brought to dealership to have replaced. After having it put on machine to have test run, Results indicated a new battery was Auto would not start, Brought to dealership to have replaced. After having it put on machine to have test run, Results indicated a new battery was needed. Very pleased to have new battery installed. Preowned 2018 Rogue was purchased in Sept. 2019 at dealership. More
by D Dear
Employees Worked With
Gaylord, Levi
September 10, 2020
Waiting area was very clean and neat. Service personnel were very helpful and knowledgeable, as well very professional. Follow-up with me after service was good with any concerns answered well. were very helpful and knowledgeable, as well very professional. Follow-up with me after service was good with any concerns answered well. More
by BKAARK801
Verified CustomerEmployees Worked With
September 08, 2020
I was on my way to my brothers wedding and was in a pinch for time. They were able to get me checked in and run some tests to find the problem in a very timely manner leaving me a very satisfied customer. Gr for time. They were able to get me checked in and run some tests to find the problem in a very timely manner leaving me a very satisfied customer. Great service. More
by TMULDER
Employees Worked With
September 05, 2020
Pete Mankins has friendly, professional employees in the service department. I was greeted immediately upon arrival and the service to my car was completed in a timely manner. service department. I was greeted immediately upon arrival and the service to my car was completed in a timely manner. More
by DWALSH27
Employees Worked With
August 25, 2020
Kristie in service is always so helpful and is one of the reasons I keep coming back!! She has always made me feel welcomed and genuinely cared about any car troubles I may have had. She always follows up wi reasons I keep coming back!! She has always made me feel welcomed and genuinely cared about any car troubles I may have had. She always follows up with me on updates through service. More
by BRANDIQ3101
Employees Worked With
August 21, 2020
They fixed my car. Service dept. don’t answer phones much. They didn’t give me ALL my paperwork when I picked up car and had to go back. much. They didn’t give me ALL my paperwork when I picked up car and had to go back. More
by MAULDINCM55
Employees Worked With
August 12, 2020
Levi that checked me in and helped with my service was very friendly and knowledgeable. He even helped me figure out a few things about my car that the dealership didn’t explain when it was purchased!! very friendly and knowledgeable. He even helped me figure out a few things about my car that the dealership didn’t explain when it was purchased!! More
by DRDDICE
Employees Worked With
Levi
August 04, 2020
Frustrated Truly frustrated...We brought in a 2017 Nissan Juke that wouldn't shift into gear on Monday morning July 20th. We had already been notified that Nissa Truly frustrated...We brought in a 2017 Nissan Juke that wouldn't shift into gear on Monday morning July 20th. We had already been notified that Nissan was aware of the issues with the transmissions. Serv dept called us later that day to confirm it was the transmission and a new one was ordered. I was told "it should be ready Friday the 24th, but if not then, it would definitely be ready Monday the 27th. We weren't called Friday, so we waited until Monday. No call Monday so I called Tuesdays. I was informed the car was almost ready and that everything had gone so smoothly. Car wasn't ready Tuesday, Wednesday, or Thursday. We had now been without the vehicle for two full work weeks and kept getting an "it's almost ready" response. We called back Friday and was told the same thing. We had to make another trip to Texarkana on Saturday, August 1st to pick up the vehicle. It was excuse after excuse on why the vehicle wasn't ready on time. We moved here two years ago from Paris, TX where the service department at the Nissan dealership there was outstanding. We have been loyal Nissan customers for years, having owned 11 Nissans, (currently own 3). Be upfront and honest. If it is going to take 14 days to fix the problem, tell me it will take 14 days, not 4 days. When I call, don't lie to me and tell me they are finishing up the oil change, when the transmission was still not installed. Once you see that it is going to take longer, call the customer and let them know...You've got to do better Nissan. More
by jking591
Employees Worked With
August 01, 2020
My main reason was my AC not cooling right needed a My main reason was my AC not cooling right needed a compressor and some other services and front brakes were making the front shimmy turned roters My main reason was my AC not cooling right needed a compressor and some other services and front brakes were making the front shimmy turned roters More
by MCMAKINM.M
July 29, 2020
HUB REPAIR GREAT SERVICE AND FRIENDLY STAFF. HAVE WORKED ON VEH. IN THE PAST. HAD NO PROBLEMS.STAFF ANSWERED QUESTIONS FOR NEXT SERVICE CHECK FOR ANOTHER VEH. .D GREAT SERVICE AND FRIENDLY STAFF. HAVE WORKED ON VEH. IN THE PAST. HAD NO PROBLEMS.STAFF ANSWERED QUESTIONS FOR NEXT SERVICE CHECK FOR ANOTHER VEH. .DISCUSS ISSUES WITH KEY PROBLEMS ON ROGUE. GIVEN ADVICE ON WHAT TO DO. More
by glwilborn
