Pete Mankins Nissan - Service Center

Excellent customer service and clean facility and the service department took care of my needs and answered all my questions and I'll be back for another oil change. service department took care of my needs and answered all my questions and I'll be back for another oil change. More

Johnathan Webb continues to do an amazing job! Always very professional and answers all our questions. He makes sure our car is clean when we pick it up...better than when we left it! very professional and answers all our questions. He makes sure our car is clean when we pick it up...better than when we left it! More

Great help great job. Helped with insurance claim. Kept price at minimum. Good service dept. i will be back again when i need help. Thanks Christy price at minimum. Good service dept. i will be back again when i need help. Thanks Christy More

Very pleased with the professionalism. Kept me updated on a regular basis and went above and beyond what I expected. This service department has improved immensely in a short period of time! on a regular basis and went above and beyond what I expected. This service department has improved immensely in a short period of time! More

Everything was great! Ty! Staff was friendly and helpful. I got in and out very fast. Place was clean and nice. I will come back I got in and out very fast. Place was clean and nice. I will come back More

I'm always greeted promptly with a smile. Kristi is always polite and immediately let's me know if the service guys find anything out of the ordinary with my car. I'm always asked first about any addit always polite and immediately let's me know if the service guys find anything out of the ordinary with my car. I'm always asked first about any additional services that may need to be performed before it is done. More

I have been pleased and disappointed in dealings with this dealership. I suppose everyone has problems now and again. Not following through on problems was a big thing . My new car was not properly asses this dealership. I suppose everyone has problems now and again. Not following through on problems was a big thing . My new car was not properly assessed for a problem that was there from day one! It’s took more than an exceptional amount of time to get it right . As for as the Service Department, I couldn’t be more pleased, Kristie Marlin is very knowledgeable, efficient and friendly. She is a plus for your dealership. More

It was time for my oil change. Took my Sentra in for oil change and tire rotation. Also had a sensor acting up, they checked it for me and had to replace it. As usual, it didn't take as long as they said change and tire rotation. Also had a sensor acting up, they checked it for me and had to replace it. As usual, it didn't take as long as they said and they did a great job. More

Great service always and staff isVery friendly ..This is Great service always and staff is Very friendly ..This is a very Nice facility and roomy enough with COVID that you aren’t real close.. Courteous Great service always and staff is Very friendly ..This is a very Nice facility and roomy enough with COVID that you aren’t real close.. Courteous staff More

We took our vehicle in for a Recall....The service techs SHOULD NOT HAVE EVER TOUCHED anything inside our vehicle meaning Stereo, climate controls, deleting our Bluetooth options, seat settings, auto lights SHOULD NOT HAVE EVER TOUCHED anything inside our vehicle meaning Stereo, climate controls, deleting our Bluetooth options, seat settings, auto lights were turned off and so much more. Everything in our vehicle had been changed or removed and they were not even working on anything on the inside. VERY VERY VERY Disappointed in this dealership and this is why we didn't purchase our vehicle from this location. We will never take our vehicle back to this location ever again for any reason if this is they way they allow there people to operate. We are done with the Nissan Place in Texarkana. Also the mileage they put down for in was correct, but the mileage for out was incorrect the vehicle had been drove and WHY??? we took pictures of the OD when we parked at the dealership there was no need to drive the distance that was on it and you don't get that by moving a vehicle from the service area to the parking lot. We will make sure everyone we know never comes to this dealership for anything we would rather go to Bossier City that is where we purchased our Nissan from there prices were cheaper and no xx!!!! More