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Pete Mankins Nissan - Service Center

Texarkana, TX

4.6
418 Reviews

418 Reviews of Pete Mankins Nissan - Service Center

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September 25, 2022

Very friendly and helpful. Did an exceptional job and did lots better than I expected. Very great job and very good price. Couldn’t have ask for it to turn out better More

by rodwoodle
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner Woodle
Sep 26, 2022 -

Pete Mankins Nissan responded

Glad you were satisfied with your service visit. Thank for the great review.

September 21, 2022

I brought my truck in to have the battery leads replaced that was covered under the warranty. No issues with that service other than it took over two hours. BUT, when they came out to tell me the job was al More

by jking591
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnathan Webb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was another lady in the service department, she was very nice, but I don't remember her name.
September 18, 2022

Mankin saved the day for us! Traveling with a young colt horse rescued from a kill pen - our tires gave out! They fitted us in as an emergency and got us safely kitted out with More

by pboggis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Narens
Sep 26, 2022 -

Pete Mankins Nissan responded

Thank you for the five star rating. I'm so glad we could save the day for you and your young rescue friend!

September 17, 2022

Always great personal service and always friendly. Will continue returning for any needs or inquiries. More

by rayharpjewelers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Pete Mankins Nissan responded

Thank you for the praise and kind words!

September 07, 2022

My first visit and it was fantastic! I will definitely bring my vehicle here for any future service needs. Everyone was polite, informative, helpful and the waiting area clean and comfo More

by mslacer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Pete Mankins Nissan responded

Thank you for the high star rating and for the kind words. We are glad you had such a great experience.

August 16, 2022

Service was good, communication was great. everyone was friendly and my wait time was at a minimum. More

by RAYW966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Pete Mankins Nissan responded

Thank you for the high star rating and the great comments. We greatly appreciate your business.

August 15, 2022

They are very awesome. ..Get the job done very quickly...I'll be returning to them More

by BOBBIE1ARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Pete Mankins Nissan responded

Thank you for the praise and kind words. We look forward to servicing your vehicle.

July 18, 2022

I paid them to fix an airbag light but the root of the problem never got fixed and I was out $319. Roundabout answers and confusing and unhelpful staff. More

by TWOPST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie Marlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Pete Mankins Nissan responded

Hi! Thank you for the feedback. Our service department advised that the $319 repair may not solve the concern and that it was more than likely going to be more costly. The repair order states that you opted to try to fix it the less expensive way hoping it would solve the issue. After the repair we found that like we feared the less expensive repair didn't solve the issue. We reached out offering to help out with a discount to do the full repair to which you declined. Please feel free to reach out if you have more concerns.

July 13, 2022

A little disappointed on how service went this time. Was charged for an issue that couldn't been duplicated and left with no fuel in vehicle. I understand if needing to pay for the time spent with vehic More

by BLAKE.SMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ramsey
July 12, 2022

Very professional and courteous staff, and speedy service. Used a coupon for the Oil Change. More

by MANASCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy with a beard and glasses.
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