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Peruzzi Toyota

Hatfield, PA

4.5
165 Reviews

2601 Bethlehem Pike

Hatfield, PA

19440

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Showing 165 reviews

May 18, 2022

I dropped my car off last night, expecting it to be finished by 5:00 today. The car was ready for pickup by 10:30. More

by Ralayres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff - service department
May 19, 2022 -

Peruzzi Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Peruzzi Toyota team. Drive safely, and we hope to earn your business again down the road!

May 15, 2022

Very expensive state inspection, Oil-Change, Front End Allignment, $275. I drive a Toyota Camry XLE, they made it seam that all Toyota's need major service, and it could have been worse! They also wante More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The kid who got my car, did a acceptable job
May 16, 2022 -

Peruzzi Toyota responded

I'm sorry you're unhappy with our pricing as we strive to be fair and appropriate in that regard. I also regret you were unsatisfied with our service recommendations. I will share your concerns with my team, but I also invite you to call me if you'd like to discuss them directly. I'd be glad to have a conversation. Best, Nick Hartingh - Service Manager - (215) 997-1111

April 12, 2022

Had my car inspected today, and as always, a great experience. My car is 12 years old, and Peruzzi has always assisted me. More

by dollskee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Apr 12, 2022 -

Peruzzi Toyota responded

We feel so fortunate to have such loyal customers like you at Peruzzi Toyota! Thank you for your continued trust in our team, and we look forward to assisting you for many miles to come!

April 07, 2022

Bought brand new Toyota Corolla, drove only 200 miles locally and noticed a hair crack on windshield, growing from underneath wiper area. It is very clear that crack was already there when I received the More

by Manish
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GM (Mr Frank), Larry Peruzzi
Apr 07, 2022 -

Peruzzi Toyota responded

We always try to assist our customers whenever possible. We stand behind what we sell and will go beyond limits when we can. When physical damage to a vehicle is not reported for 4 days after taking possession of the vehicle, it eliminates any help we can obtain from the factory. An 18 inch crack in the middle of the windshield certainly would have been noticed at delivery and should have been reported well before 4 days. Even with these circumstances, we offered assistance with the cost through your car insurance which is the only option at this point. We appreciate your prior business which is why we offered assistance. Asking us to accept full responsibility is not a logical solution. I remain fully available to discuss further if you change your mind. Frank Miksit - General Manager - (215) 997-1111

January 21, 2022

Always great service, professional staff. Megan was my Service Advisor today and she did a super job. Car was ready on time and washed. Peruzzi is #1 in my book. More

by greggstrom1426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, Larry Peruzzi, John Rivera
Jan 24, 2022 -

Peruzzi Toyota responded

We are thrilled that you were so well taken care of by Megan and our team! Thank you for trusting Peruzzi Toyota with your business, and for stopping by to review our work. See you next time!

January 20, 2022

I was in today for my regular checkup. As usual when I drove up I was immediately greeted by a member of the service dept. he got me in immediately and I was on my way in less than an hour. Great service More

by skyhawk04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jan 20, 2022 -

Peruzzi Toyota responded

It was our pleasure to assist you! Thank you for giving Peruzzi Toyota your business and for leaving a great review of our team. We hope you will continue to choose us for your service needs!

December 13, 2021

I have had my car serviced here for the past 7 years. Mark has assisted me on many occasions. As always , and today service and professionalism have been wonderful. He gave me his number to call or text More

by Raybraccischi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark / Vince did the work and inspection
Dec 14, 2021 -

Peruzzi Toyota responded

Thank you for the great review, Ray! We are grateful for your business over the years and are thrilled to hear that you are so confident in the Peruzzi Toyota team to get the job done. We will be sure to let Mark know how much you appreciate his help. Safe travels, and hope to see you back at Peruzzi Toyota down the road!

November 29, 2021

Easy to make appt, great communication during appt. The car needed an inspection and Ben made a couple suggestions for work which were reasonable. It was easy to just accept/reject any work when he sent m More

by Mjcollopy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben from Service
Nov 30, 2021 -

Peruzzi Toyota responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with Ben and the Peruzzi Toyota team. Drive safely, and we hope to see you back again down the road!

October 23, 2021

Always excellent service. I have complete confidence in this dealership. Honest and polite, no wasted time. More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 25, 2021 -

Peruzzi Toyota responded

Deb, thanks for the 5 star review of Peruzzi Toyota! We're pleased that our team delivered a wonderful service experience.

September 01, 2021

Overall very satisfied. Worked with Matthew Stoll would definitely recommend him to others. Was very patient, helpful and made the process easy. overall would come back. More

by Januszroslonowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Stoll
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