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Peruzzi Toyota

Hatfield, PA

4.5
165 Reviews

2601 Bethlehem Pike

Hatfield, PA

19440

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Showing 165 reviews

October 10, 2022

Horrible. From the start, thi am a woman looking at a specific used car, they demand to know your "intentions" before you even see the car. I drove over an hr More

by barbara nehmad
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Frank, and Molham
Oct 11, 2022 -

Peruzzi Toyota responded

Barbara, I'm concerned to see your review. We believe in treating every customer with the utmost respect and professionalism. We have built our business on those values. When a customer from the beginning continually accuses employees of lying without any basis, it is not in the best interest of either party to conduct business. Thank you, Frank Miksit - General Manager - (215) 997-1111

Oct 11, 2022 -

barbara nehmad responded

That did not happen. There was no accusation of lying when at the dealership. And there was no behavior by me that happened "from the "beginning." Th only thing that happened "from the beginning" was being grilled by your employees. Your own service employee agreed that there could be an issue with the car and it would be a simple fix. Frank refused to even consider it without my handing over money. You are expecting people to come to your dealership and hand out $20,000 plus, while being abused. Your response to this review is completely without merit. I would never ever come back to your business, nor suggest anyone else do so.

September 02, 2022

The service was exceptional by Ben and his team! ! This was my first visit to puruzzi Toyota and I was so impressed by their professionalism! Will certainly be coming back in the future!!! More

by bwallak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben and his team
Sep 02, 2022 -

Peruzzi Toyota responded

Thanks so much for giving Ben and the Peruzzi Toyota team a shoutout. We're always happy to help so please let us know if there is anything else we can do for you!

August 31, 2022

Took my RAV4 in for annual inspection and other services. Working with Mark was easy and everything worked out quickly on the things I need done. Mark and team at Peruzzi do a good job making sure all my iss More

by Brian M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Petroski
Sep 01, 2022 -

Peruzzi Toyota responded

Brian, thank you for sharing your great review of Mark and the team! We appreciate your business and we hope to welcome you back to Peruzzi Toyota in the future. Have a terrific day!

August 31, 2022

Service was friendly, thorough, and timely. I was not pressured for services I did not need at this time. More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Sep 01, 2022 -

Peruzzi Toyota responded

Don, we're thrilled our team demonstrated our commitment to courteous professionalism! Thanks for choosing Peruzzi Toyota!

August 03, 2022

I was very pleased with the service I received when I took our car in for an oil change and state inspection and emissions. However, I was not pleased about how they charge a 3% surcharge for credit or More

by cafrantz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
Aug 09, 2022 -

Peruzzi Toyota responded

Thank you for taking the time to review us! Hearing that you had such a successful service experience working with the Peruzzi Toyota team made our day. With regard to the rest of your feedback, I apologize for any lack of communication regarding our surcharge and assure you that we will keep this in mind for the future. If there is anything more I can do to assist you or better your visit, please feel free to give me a call. Thank you, Nick Hartingh - Service Manager - (215) 997-1111

July 26, 2022

The green team has been servicing our vehicles for many years. Mark has taken great care of our cars and have high regard for their workmanship and friendly attitude. Thanks and five stars!! More

by Drepl19450@verizon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ellen Berkauzer
Jul 26, 2022 -

Peruzzi Toyota responded

Thank you for your confidence in Mark and the Peruzzi Toyota team! We are grateful for your loyalty and five stars. Drive safely, and we'll see you next time!

June 28, 2022

Very efficient and prompt service and I was appraised of what service was needed as well as the corresponding costs. More

by KMKern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey and Ben
Jun 29, 2022 -

Peruzzi Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Peruzzi Toyota team. Drive safely, and we hope to see you back again down the road!

June 08, 2022

Fantastic Dealership Great sales guy lee and the Finance department was even great they let me Trade in my first 1 Toyota pickup I bought for Another grate Toyota pickup for a great deal grate job done by More

by Jeepman0715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Peruzzi, Lee Brannon, John Rivera, Greg Zomberg, Bob Loscalzo, Michael Lindley
Jun 08, 2022 -

Peruzzi Toyota responded

Thank you for supporting the Peruzzi Toyota team with your five-star review! We are glad that Lee made your trade-in experience seamless and you left satisfied with your visit. It was a pleasure doing business with you!

Jun 08, 2022 -

Jeepman0715 responded

What a Fantastic team at peruzzi Toyota thank you for everything

May 27, 2022

Easy to schedule service, easy check-in and kept informed of issues with the car and solution to problem. More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in service
May 31, 2022 -

Peruzzi Toyota responded

Thank you for the review. We are glad that the team was wonderful to work with. We appreciate your trust in us to keep you informed! --Peruzzi Toyota Team

May 25, 2022

Service department did a good job on my 2017 Prius. Car was washed and ready when promised. More

by Rsa14.5302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike P
May 26, 2022 -

Peruzzi Toyota responded

Thank you so much for trusting us with your 2017 Toyota Prius! We are thrilled to hear that you're a satisfied customer and appreciate you taking time to post a review.

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