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Peruzzi Toyota

Hatfield, PA

4.5
165 Reviews

2601 Bethlehem Pike

Hatfield, PA

19440

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Showing 165 reviews

February 15, 2023

I had made an apt. to get a water leak issue in my rear 2 doors taken care of. Mark had me in and out with the issue resolved within a few hours. Thanks team. More

by Sixto Loscalzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Burns
Feb 15, 2023 -

Sixto Loscalzo responded

I was in for service for a Water issue in the rear 2 doors of our 2020 Corolla yesterday and Mark my Service Team Leader had it resolved in a very timely manner. Thanks Again!!

Feb 15, 2023 -

Peruzzi Toyota responded

We're over the moon Mark delivered efficient service that got you quickly back on the road! Thank you for supporting Peruzzi Toyota with your business and your review. Safe travels, and we'll see you next time!

February 09, 2023

Ethan was great. Great people skills and very efficient. I will ask for him at my next visit!! Not pushy and actually listens!!! Refreshing!!! More

by deloris_rucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure. Sales person for service.
Feb 09, 2023 -

Peruzzi Toyota responded

Ethan is exactly as you described. He has a passion for assisting clients and is packed with knowledge. It is great to hear that he has earned your trust and loyal business. Thank you for this feedback, Deloris!

January 20, 2023

Visits are efficient and informative about current vehicle and future options. The people I interacted with were knowledgeable. More

by rbgettis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, Greg Zomberg
Jan 23, 2023 -

Peruzzi Toyota responded

It's our pleasure to offer professional assistance and expertise at Peruzzi Toyota! Thanks for the 5-star review. Safe travels!

January 19, 2023

I was seen on time and left one hour later. All the work was completed. Serve manager explained everting and work for the next visit. More

by bergerb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Macgirr
Jan 19, 2023 -

Peruzzi Toyota responded

Thank you for the review! We appreciate your support and hope to see you back again at Peruzzi Toyota!

January 02, 2023

I have been bringing my 2 Toyotas here for over 10 years. I usually work with Mark Petroski. He has great communication and knows what he’s talking about. He also has a great way of explaining things in More

by Mikebby20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Peteoski
Jan 03, 2023 -

Peruzzi Toyota responded

Thank you for the great review, Mike! We are so glad to hear that you had such a successful service experience working with Mark over the years. We appreciate your support and will be sure to pass on the kind words to the Peruzzi Toyota team!

November 14, 2022

Peruzzi Toyota crew is knowledgeable. And always focus on great works. I always recommended to do my cars maintainable with them. They did great job is putting new tires on my car. More

by Musafirjaypatel2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Peruzzi
Nov 15, 2022 -

Peruzzi Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Peruzzi Toyota team. Drive safely, and we hope to see you back again down the road!

November 09, 2022

Ethan was Professional and friendly. Answered all my questions and was informative with the details of the services and costs. Excellent service rep. Would recommend him Highly he was More

by Bibz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan. Service rep
Nov 10, 2022 -

Peruzzi Toyota responded

It makes our day to see glowing praise for our wonderful staff! We're thrilled Ethan hit the mark with courteous and thorough communication. Thanks for supporting Peruzzi Toyota with your business and your review!

October 26, 2022

Very good at explaining the problem, but will have to go back to fully resolve. More

by mcglinchycarole
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, forget person who signed me in.
Oct 27, 2022 -

Peruzzi Toyota responded

Thanks for the review. We are glad that you felt informed and we look forward to assisting you next time. If there's anything else we can do for you to improve your experience, let us know. Nick Hartingh - Service Manager - (215) 997-1111

October 22, 2022

Disappointed. unprofessional staff. Lacking customer service, no transparency. Not thinking from customer perspective. Did not honor their own coupons. Charged 3% More

by prakash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service reps
Oct 22, 2022 -

prakash responded

Totally disappointed. Ignored my request to talk to the Manager

Oct 24, 2022 -

Peruzzi Toyota responded

Prakash, we strive to deliver professional and straightforward customer service and I sincerely apologize if we let you down. If you're willing, I would like to discuss the details of your experience with you further and try to make things right. I won't be able to locate your contact information without a full name, so please reach out to me at your convenience. Thank you, Frank Miksit - General Manager - (215) 997-1111

October 19, 2022

I was treated professionally and courteous. My car was completed in a reasonable amount of time on budget More

by Robertjbean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Oct 19, 2022 -

Peruzzi Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Peruzzi Toyota team. Drive safely, and we hope to see you back again down the road!

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