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Peruzzi Toyota
Hatfield, PA
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I was trading in a car via Autotrader...I got caught in unexpected traffic, so I arrived after the Autotrader processing hours, and I hadn't made an appointment, so they weren't expecting me, but the sales unexpected traffic, so I arrived after the Autotrader processing hours, and I hadn't made an appointment, so they weren't expecting me, but the sales staff still processed my trade-in and agreed to hold it on-site until they could finalize the trade-in after the weekend. Their flexibility saved me from needing to get more time off of work, and making another long round trip. More
On my first visit to Peruzzi Toyota I came in with a particular car in mind that I saw on their Website. I saw the price and checked it with Edmunds.com. THe price was exactly what bluebook value pricin particular car in mind that I saw on their Website. I saw the price and checked it with Edmunds.com. THe price was exactly what bluebook value pricing was for the car. Lee Brenna was very helpful through my first experience as was the financial department. IT was one of the easist times I ever spent at a dealership!!!! I would recommend them to anybody. More
I bought my camry at Puruzze a few years ago. Early January 2011 I went to a Toyota Dealership in IL (lived in IL temporarily) and asked them to fully check the brakes, since I was moving back to PA an January 2011 I went to a Toyota Dealership in IL (lived in IL temporarily) and asked them to fully check the brakes, since I was moving back to PA and wanted a safe drive. The brakes check out OK and had more than half life left to them, according to their service people. At my service check at Perruzzi 10 weeks later, after about 910 miles of mainly interstate driving, I was told I needed a complete brake job because "the brakes were all rusted out". Total estimate was $1050.00 including pads and rotors all around. What a crock. More
It was a sunny Monday afternoon as I looked at my 1992 Lincoln LSC. A certain aura was in the air, and I was in dire need of change. It was at the quintessential moment that I decided it was time to purch Lincoln LSC. A certain aura was in the air, and I was in dire need of change. It was at the quintessential moment that I decided it was time to purchase a new vehicle. I had the correct assets to inquire about a new vehicle, so all I had to do is pick the right one. I had a Peruzzi Toyota business card in my wallet, and thought this would be a good place to start. The name on the card was Eric Eisgrau. Underneath it was a number. The number was called. 45 minutes later, my 19 year old car had finally reached the lot of the dealership. Eric informed me of what my options would have been. I had been looking up gas efficient vehicles, because of the price of oil has risen. I had my eye on a Corolla. I also wanted something sport. So I wanted the S model. My favorite color is blue. In the end, I wanted a Blue Toyota Corolla S. And the man of the hour, Eric had a surprise for me. The perfect car was there. Something in the air was telling me, that destiny had brought me to this vehicle. Eric opened the door for me, and since I was semi-parched at the time, he had fetched me an ice cold bottle of water. My experience with Eric's car dealing expertise was very comfortable. He had the professionalism and vivaciously mannered personality that I was looking to deal with. It felt as if I was picking the perfect babysitter for my imaginary children. That type of trustful connection. After a quick credt score check, a signing of a check and contract. I had left my 19 year old car on the lot, and was pulling out with a brand new car. It was a new roadside marriage and a new "lease" on life. I would like to personally thank Eric. But more importantly, his parents. For it wasn't for them, the Earth wouldn't be graced with such an extravagant car dealer. More
Great Experience, very friendly! Made purchasing a new vehicle easy! Everyone that we came in contact with was easy to work with. At no time did we feel pressured. We had done our homework going to the vehicle easy! Everyone that we came in contact with was easy to work with. At no time did we feel pressured. We had done our homework going to the dealer to know what we should pay, and we know that Peruzzi gave us a great deal! More
good experience all around. Professional demeanor displayed by all employees, but still very personable. sales interaction was direct, to the point with a very limited amount of wasted time (minim displayed by all employees, but still very personable. sales interaction was direct, to the point with a very limited amount of wasted time (minimal haggling). the vehicle then purchased, at delivery time, was very clean and the sales associates took the time to describe features, etc. More
The car buying experience was by far the best experience I have ever had. Beginning with the initial conversation and pricing with Diane and ending with the sale and paperwork completed by Eric. I highly r I have ever had. Beginning with the initial conversation and pricing with Diane and ending with the sale and paperwork completed by Eric. I highly recommend Peruzzi to anyone looking to purchase a new or used automobile. More
Stereotypical "lets pull my fast talking sales manager in to double team you" carnival act. Took forever to get answers to questions. Sales staff showed very little knowledge of th sales manager in to double team you" carnival act. Took forever to get answers to questions. Sales staff showed very little knowledge of the product. The sale had lots of balloons and hotdogs but no savings. couldn't get a straight answer on what he financing percentage would be. My wife and I couldn't wait to get out of there and give someone else our money. Needed a showers after leaving the show room. More
I recently purchased a 2007 Impala from Peruzzi GMC. Within a week the air compressor failed (late Saturday). Bob S, one of the sales managers, immediately dispatched a tow truck to pick up the car and Within a week the air compressor failed (late Saturday). Bob S, one of the sales managers, immediately dispatched a tow truck to pick up the car and take it to the dealership. On Sunday, the Service manager confirmed the problem. Unfortunately the part was not available until Monday. On Monday, another Sales Manage, Mike M, approved the replacement of the air compressor at no cost to me (technically, this was not required). The service team received the part and was car was repaired by Monday afternoon at no cost! The entire team that I came into contact with was great. I would highly recommend Peruzzi to anyone looking for a new or used car. They truly stand behind their vehicles and care about their customer. More
About Sales-- Where to begin? I was looking for a About Sales-- Where to begin? I was looking for a corolla in June/May 2008 before the auto downturn hit and was pretty much told at peruzzi that the About Sales-- Where to begin? I was looking for a corolla in June/May 2008 before the auto downturn hit and was pretty much told at peruzzi that the cars sell themselves and they have no need to go down for msrp (bull). After unpleasant dealings with a sales reps and sales floor manager on two separate occasions, we ended up going elsewhere to buy my corolla. I guess I should have expected it because I am a local and all my neighbors said mentioned all their experiences Peruzzi (in Hatfield) have been negative. About service-- I was visiting my parents over the holidays and it was time to get my car serviced so I figured i would get it serviced at Peruzzi Toyota. The only reason why i went back was because I had heard good things from my neighbors about the service. Since I lived close by, I didnt bother waiting in the waiting room to get it done. Besides being significantly overpriced(okay, its a dealer), they left my car in front of the garage with the keys in the ignition and driver side window rolled down before I even arrived at Toyota to pick it up. Anyone could have easy hopped in and drove away! On top of that as I was getting ready to pull out, one of workers pulling cars up almost blocked me in as I was pulling out. Only thing that stopped him was his coworker honking his horn. Completely unprofessional. Needless to say, i will not be back. Convenience is no longer at the top of my list when it comes to servicing my car. More