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Peruzzi Toyota
Hatfield, PA
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I went there looking for an SUV reliable at first I saw nothing but the gentle man who worked with me John Rivera called me several times I went there he took me around to his other site I saw nothing that nothing but the gentle man who worked with me John Rivera called me several times I went there he took me around to his other site I saw nothing that fit what I actually wanted as soon as my car came in he knew this is what I wanted, I was disappointed when he showed me the car at first the person who had the car prier was a smoker and it looked like he never clean that SUV I went home and the more I though about that car the more I wanted it, John said to me when you see this car detail your not going to believe it I did my home work on car cleaning and how they remove all the smoke smells and all and when John called me to pick up the car I was totally in shock this was my SUV the one I went in there looking for and I got it at a decent price I drove it to New York it was like driving a Cadillac this SUV has all the bells and whistles I could not ask for better really Good Job to you guys at Toyota Peruzzi.. Thank You John Rivera for being Truthful and Honest your service was excellent. More
WE WERE VERY HAPPY AND FORTUNATE TO HAVE WORKED WITH THIS DEALER. THEY WERE ABLE TO HELP US PURCHASE OUR BEAUTIFUL 2009 CERTIFIED TOYOTA CAMRY, WHEN NO ONE ELSE WAS ABLE TO. THEY DID NOT GIVE UP., WE HAD C DEALER. THEY WERE ABLE TO HELP US PURCHASE OUR BEAUTIFUL 2009 CERTIFIED TOYOTA CAMRY, WHEN NO ONE ELSE WAS ABLE TO. THEY DID NOT GIVE UP., WE HAD CREDIT ISSUES, AND THEY WERE PWERSISTENT TO THE END IN HELPING US BUY OUR CAR! GREG ZOMBERG WAS FRIENDLY, HELPFUL, HE WAS EASILY REACHED WHEN YOU HAD A QUESTION AND HE WOULD KEEP IN CONTACT WITH YOU. MY SON ALSO PURCHASED A USED CAR FROM PERUZZI 2 YEARS AGO TO ESTABLISH CREDIT, AND HE WAS VERY PLEASED. WE WOULD RECOMMEND THIS DEALER TO EVERYONE WHO WANTS TO PURCHASE A CAR, EITHER NEW OR USED. RYAN FROM FINANCE WAS SO HELPFUL AND PUT HIS HARD EFFORTS FORWARD TO MAKE THIS WORK, AND HE DID. THE OUTCOME WAS WONDERFUL. WE LOVE OUR NEW CAMRY AND WE ARE GRATEFUL AND THANKFUL WE MADE THE RIGHT DECISION TO GO TO PERUZZI TOYOTA IN HATFIELD. WE TRADED IN OUR 1999 CAMRY WITH 156,000. MILES WHICH WAS STILL RUNNING GOOD, AND I KNOW WE BROUGHT ANOTHER GOOD CAMRY IN RETURN. WE HOPE IT LASTS AS MANY YEARS AND GIVES US AS MUCH PLEASURE AS OUR 1999 CAMRY. SUE & PHILIP SHAPIRO NORTH WALES, PA. More
Poor communications with the customer, unfriendly and poor quality of service work. Very hard to get in touch with and get a resolution for the problem. It took 4 calls to Toyota Customer Care Center to poor quality of service work. Very hard to get in touch with and get a resolution for the problem. It took 4 calls to Toyota Customer Care Center to resolve the problem. Replaced the fuel pump unnecessarily, drained the battery, and broke the front hood latch. Called before I went to the dealership for a pick up, waited 2.5 hours before they got the car ready. Dealers like Peruzzi give the Toyota Motor Company and the Toyota brand a bad name. Unfortunate for Toyota to be associated with a poor dealership experience. My next car will be a Nissan. Buyer beware, if Toyota is what you want go to Thompson or Conicelli. More
Contacted the delership to match the price from another dealer. They confirmed over the phone that they would match the price for the exact vehicle we wanted to purchase. The sales manager, John Rivera, wa dealer. They confirmed over the phone that they would match the price for the exact vehicle we wanted to purchase. The sales manager, John Rivera, was very knowledgeable and was able to clarify all our questions regarding the Sienna LE. He walked through all of the vehicle features and showed my wife how to program the bluetooth to her phone. The Finance Manager walked us through the options and was able to offer an option which lowered our monthly payment for the same 60 month term. The roof rack cross bars they promised to include in the price came in and were installed within 5 days of our purchase. This is the 8th vehicle I have purchased for me or my wife over the last 30 years and this was the smoothest car buying process I have ever experienced. More
I was on car shopping overload, to many salespeople not answering my questions. Greg answered every question with a straight, direct answer and took the time to explain everything in detail. I feel that answering my questions. Greg answered every question with a straight, direct answer and took the time to explain everything in detail. I feel that Greg worked with me and the finance company to get the payments were I needed them. Within 24 hours of buying the car, I thought I had a problem with the car, called Greg at 6:30 PM on a Friday night and his answer was - service is open till 8 pm, bring me the car and we will have them look at it right away. Turned out that it was just me getting use to the car, but the response was amazing. I have great confidence in this dealership and would not hesitate to recommend them and Greg to anyone I meet. Definitely will buy my next car from Peruzzi Toyota. More
Ray is a super nice person and great to deal with, and everyone that I came into contact with were very friendly as well. Ended up buying a new Rav 4, and recieved a deal that I feel was fair to both myse everyone that I came into contact with were very friendly as well. Ended up buying a new Rav 4, and recieved a deal that I feel was fair to both myself and the dealership. Cant really ask for more than that. More
We were very pleased on the service given to us by our salesman. This is our 3rd car from this dealership. We have been pleased with service and were able to use or service points to purchase our car for salesman. This is our 3rd car from this dealership. We have been pleased with service and were able to use or service points to purchase our car for our teenagers to drive to school and work. More
Eric was the ENTIRE reason we bought this car from Peruzzi. He knew his stuff, not only about this particular car, but cars in general, which was impressive. He didn't pressure us on the first visit w Peruzzi. He knew his stuff, not only about this particular car, but cars in general, which was impressive. He didn't pressure us on the first visit which made us want to schedule a second visit directly with him - and that second visit was when we bought the car. And the best part - he wasn't even supposed to be at work. When I called to make an appointment, it was a day where he was supposed to be done work at 3pm. My husband and I couldn't get there until 4:30. Not only did he stay late to help us test drive the car, he stayed until after 9PM to stay with us throughout the entire (excrutiatingly long) process. More
I had a great experience. I was greeted promptly. Josh was very knowledgeable of the inventory and the specs on the cars. Listened to why I wanted and what I was looking for. was very knowledgeable of the inventory and the specs on the cars. Listened to why I wanted and what I was looking for. More